AutoNation Ford Jacksonville

Overall the experience was very rewarding. Great sales team, excellent customer service, and after a little haggling the price was pretty fantastic as well. I would purchase from Mike Shad Ford again. team, excellent customer service, and after a little haggling the price was pretty fantastic as well. I would purchase from Mike Shad Ford again. More

It was a joy to work with Gab. This process was painless. I have never purchased a vehicle that didnt take 6 hours to complete. I was financed with Ford Motor Credit and received great service. They also mad I have never purchased a vehicle that didnt take 6 hours to complete. I was financed with Ford Motor Credit and received great service. They also made it interactive with my two little girls. That was the best part of my experiance. More

The best car buying experience EVER!!! Gabriel ensured that I was taken care of from the moment I entered the dealership. He made sure that I fell comfortable during all aspects of the decision making pro that I was taken care of from the moment I entered the dealership. He made sure that I fell comfortable during all aspects of the decision making process. I would recommend Mike Shad Ford and Gabriel to anyone that is looking to purchase a vehicle. More

I've visited this dealership over the past two weeks in order to purchase a 2012 Focus Titanium. During this time I've had the complete pleasure of working with Mr. Gabriel Valenzuela. Mr. Valenzuela was order to purchase a 2012 Focus Titanium. During this time I've had the complete pleasure of working with Mr. Gabriel Valenzuela. Mr. Valenzuela was probably the most customer service oriented individual that I've come across in a very long time. He was at all times helpful, patient and totally focused on making sure that I had a buying experience that was attentive without being high pressure - he even came in on his day off ON HIS BIRTHDAY in order to accomodate my hectic schedule. I would encourage anyone interested in purchasing a new vehicle to contact Mr. Valenzuela. He will go the extra mile to earn your business and he will be seeing us again when my husband is ready to look for a new truck! More

I was looking to buy a quality used car privately then a friend suggested I go to Mike Shads and ask for Brian.After talking with Brian and discussing my needs and budget we picked a beautiful 2002 ford exp friend suggested I go to Mike Shads and ask for Brian.After talking with Brian and discussing my needs and budget we picked a beautiful 2002 ford explorer.After only two hours with Brian and John Smith I was driving a vehicle that meets all my needs.I never thought I would be so pleased with the way I treated by Brian and John. I plan to tell all my friends to go see Brian at Mike Shads Ford!!!! More

Brian was very thorough and patient with me. What impressed me the most was after the sales transaction took place, he took the time to show me all the features on the vehicle. He's very organized an impressed me the most was after the sales transaction took place, he took the time to show me all the features on the vehicle. He's very organized and he makes you feel comfortable during the process. I'll definitely recommend this dealership to my friends. Brian was a huge factor to me buying this Mustang GT convertible. In fact, I stopped by today 2/3/2012 to tell him how much I LOVE this car. I will definitely look him up next time I'm in the need for a new or used vehicle. Thanks Again Brian ! GO NAVY !! Keith Kloosterman More

Brian, our salesman and staff were all very friendly and Brian, our salesman and staff were all very friendly and courteous. They answered our questions and concerns. We were very happy with our truck bu Brian, our salesman and staff were all very friendly and courteous. They answered our questions and concerns. We were very happy with our truck buying experience. We felt we got a great deal on our purchase. Thanks Carl More

After an initial visit to a dealer near us, who forgot what customer service and follow-through are all about, the employees at Mike Shad assisted us in a professional, friendly manner and came through on what customer service and follow-through are all about, the employees at Mike Shad assisted us in a professional, friendly manner and came through on a great new Mustang. They were very thorough and communicated with us each step of the way. The Finance people were proactive and responsive in achieving our goal. Thank you all for your great customer service. We will highly recommend you to anyone seeking a vehicle, used or new! More

Great Dealership!!! Everyone was wonderful. Very helpful, motivated staff that met my needs while shopping for a new car! Sales Associate, Lance Huish was great! Would send any of my friends or family member motivated staff that met my needs while shopping for a new car! Sales Associate, Lance Huish was great! Would send any of my friends or family members to him when searching for a new vehicle! More

Great service from Doug, he was very helpful. All questions were answered and all issues with the car were taken care of quickly. Highly recommended. questions were answered and all issues with the car were taken care of quickly. Highly recommended. More