AutoNation Ford Jacksonville | Page 92

Great new car sales experience. Chad was informative, worked to find the car I wanted, and really went the extra mile to make sure the purchase experience was smooth and convenient for me. Refreshing att worked to find the car I wanted, and really went the extra mile to make sure the purchase experience was smooth and convenient for me. Refreshing attitude from other sales people I experienced at other dealers. They wanted to sell me a car but made sure I got what I wanted, not what would I accept because they didn't have the exact car I wanted. Instead they searched and found it! I got a fair deal and am quite happy with my new Fusion hybrid. More

It took me 4 months to decide what brand and vehicle to buy and Roger Scott was there for me the entire process. It was one of the easiest automobile purchases I have ever made thanks to Roger and the deal buy and Roger Scott was there for me the entire process. It was one of the easiest automobile purchases I have ever made thanks to Roger and the dealership. I would use them again without hesitation and Roger specifically- More

We had the best experience with Mike Shad and John Ramirez! Everything was of ease and friendliness!! Will send more customers there!!! Thank you again! Ramirez! Everything was of ease and friendliness!! Will send more customers there!!! Thank you again! More

I bought my son his first car from Mike Shad Ford recently. I have bought two other cars for my two daughters in the past---one a Volvo and the other a VW Toureg, so this was not my first time comple recently. I have bought two other cars for my two daughters in the past---one a Volvo and the other a VW Toureg, so this was not my first time completing this task. I received great help, guidance and an extremely positive attitude from John Ramirez the minute I stepped on the lot. John helped my son and I with not only the right car but a very insightful test drive that put my son at ease from the minute he got in the car. It took us just under 1 hour to know we would be buying this car from John that day. After buying the car while my son sat in our car outside the office, I asked John for a favor to see if he would help me with a surprise at the Dealership the next day to make this purchase a really important day for my son. He was outstanding in his role and helped me make it a day that we will never forget! Thanks to John and all of the folks at Mike Shad Ford for their help during an important time in my son's life. Something neither of us will ever forget. To John---Don't change as your love for your job and desire to help others get what they really want comes through in everything you do! All the Best! Tommy Adkins More

My wife and I went down to Mike Shad Ford to purchase a new Ford Fusion. In all honesty we had already been to another Ford dealer near Regency and had a bad experience with a sales person. We were frustra new Ford Fusion. In all honesty we had already been to another Ford dealer near Regency and had a bad experience with a sales person. We were frustrated and just wanted to get the experience over with. When we arrived we were greeted by Ricardo Allen. We informed him as to what we wanted. He ask us to come inside and he would see what he had in inventory that would suite our need. He found the car at another AutoNation lot in Tampa. We purchased the car and was out of his office within an hour. The quickest I have ever purchased a car and I'm old and have purchased a lot of cars. The car came in within the three days he told us. We went down to pick it up and all the paperwork was ready. We signed the paperwork, picked up the car and drove away as Happy People. I would recommend this dealership to anyone purchasing a vehicle expecially if they get to deal with Ricardo Allen. Bottom line here is " Purchasing this car was fun ! " Regards, Chuck and Sally Farr More

I was looking for a replacement to my 2004 Ford Explorer. A friend recommended to contact Brian at Mike Shad Ford and I couldn't have been more happy with that decision. My experience from first contact to d A friend recommended to contact Brian at Mike Shad Ford and I couldn't have been more happy with that decision. My experience from first contact to driving off the lot with my new vehicle was peasent, fair and timely. The entire staff (Brian in particular) were extremely helpful to the point of even syncing my cell phone to my new car before I left. More