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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

October 15, 2023

I recently had my car at the dealership for some diagnostics to find a very intermittent noise from the transmission. A small repair of the interior overhead console was also needed. They only kept More

by jrkuehn01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber service adviser
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Oct 18, 2023 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 15, 2023

Service was completed on time as promised, Dalton did a great job explaining all aspects of my first oil change and tire rotation. Thanks! More

by AndyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Oct 18, 2023 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 06, 2023

My biggest grip is they keep my car for three days before working on it. They then told me that they couldn't pinponit the problem I took it in for. More

by Chuck
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember there names
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Oct 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 242-6499 to discuss what we can do to help.

October 04, 2023

Very easy to deal with and great customer service! Would recommend the service department to anyone. More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick my service manager
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Oct 06, 2023 -

AutoNation Ford Jacksonville responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 03, 2023

Only Ford Dealer I do business with. th3y are outstanding in every way. Strongly recommend. More

by pmiddleton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Oct 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 02, 2023

Brandy was amazing. She had all of our stuff together before we even arrived. The process was painless and simple. More

by JOHNJILLTYLAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Farmer
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Oct 05, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Jorell did a great service support, followings up on the vehicle after a few days, will do business againg More

by sergio.sant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorell Johnson
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Oct 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

We had a very pleasant experience purchasing our Ford Maverick Tremor truck at AutoNation Ford Jacksonville Dealership. Our sales representative was Phillip Reynolds who did an excellent job in findin More

by mschnei53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Reynolds
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Sep 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Good people very helpful I went there with no appointment they take care for my car special thanks for dalton More

by amani_akelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Sep 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2023

Nice people. Answered all my questions. Good product and price. Did not care for the hard sell on extended warranty by the credit guy. More

by jhtjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Jorell
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Sep 25, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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