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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
971 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 971 reviews

October 04, 2023

Very easy to deal with and great customer service! Would recommend the service department to anyone. More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick my service manager
Oct 06, 2023 -

AutoNation Ford Jacksonville responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 03, 2023

Only Ford Dealer I do business with. th3y are outstanding in every way. Strongly recommend. More

by pmiddleton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Oct 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 02, 2023

Brandy was amazing. She had all of our stuff together before we even arrived. The process was painless and simple. More

by JOHNJILLTYLAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Farmer
Oct 05, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Jorell did a great service support, followings up on the vehicle after a few days, will do business againg More

by sergio.sant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorell Johnson
Oct 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

We had a very pleasant experience purchasing our Ford Maverick Tremor truck at AutoNation Ford Jacksonville Dealership. Our sales representative was Phillip Reynolds who did an excellent job in findin More

by mschnei53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Reynolds
Sep 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Good people very helpful I went there with no appointment they take care for my car special thanks for dalton More

by amani_akelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Sep 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2023

Nice people. Answered all my questions. Good product and price. Did not care for the hard sell on extended warranty by the credit guy. More

by jhtjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Jorell
Sep 25, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

I searched for a preowned car for several months until I found the vehicle I liked at the AutoNation Ford Jacksonville location. Kyle -the E-Manager- was very professional, informed me of the process, and More

by JaimeM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau | Ecom Manager
Sep 25, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Lack of communication during scheduling. Chaos during pick up. Never got a call back on what to expect for my EV service since no one knew. When picking up, couldn’t find my keys, paperwork More

by EV review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian. There were others but mostly new or not aware of the process for EV
Sep 24, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 242-6499. We hope to hear from you.

September 19, 2023

Nick did a great job helping me with my Maverick. The tire pressure (31psi) wasn't checked but I can do that myself. More

by Jaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 22, 2023 -

AutoNation Ford Jacksonville responded

Hi Jaxon, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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