AutoNation Ford Jacksonville

Professional and caring service Mirza Cisija and Jacob Rothman did great work in a very friendly and open manner. Listened to all our concerns and make sure we were taken care of. He Mirza Cisija and Jacob Rothman did great work in a very friendly and open manner. Listened to all our concerns and make sure we were taken care of. Helped us get EXACTLY the car we wanted no matter how picky and annoying we could be. Mr Marcano gave us an unbeatable deal on a brand new Explorer. A+ More

Awesome service! Jose Laboy is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealersh Jose Laboy is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend. More

Actually Listened to What I Wanted (& Found It)! Brian Watson (sales) & Robert Bradley (finance) worked hard to find me just the car I was looking for and a great finance plan. Brian listened to what Brian Watson (sales) & Robert Bradley (finance) worked hard to find me just the car I was looking for and a great finance plan. Brian listened to what I wanted (I was pretty specific) and found it - not one close, not one in a different color - it. Made the stressful process of buying a car as unstressful as possible - thanks guys More

Love my car Great overall experience! Alek Bennett was awesome. Very helpful getting me the car I wanted. Answered all my questions and helped me set up my new ca Great overall experience! Alek Bennett was awesome. Very helpful getting me the car I wanted. Answered all my questions and helped me set up my new car! Would highly recommend!! More

Read Everything, write down what they PROMISE, LIES Purchased Ford Fiesta in 2012 and was lied to by the Sales associate Terry Leonard. They lied about the warranty - 100K or 5 years, wasn't true. T Purchased Ford Fiesta in 2012 and was lied to by the Sales associate Terry Leonard. They lied about the warranty - 100K or 5 years, wasn't true. The service plan (charged 1700.00 plus interest) for what amounted to ten oil changes and two tire rotations. Total Rip OFF! Watch out for this dealership, they promise the world, then explain it away that you signed the paper. Don't TRUST WHAT THEY TELL YOU! READ Everything. My advice, go somewhere else! More

Excellent Customer service. Nathan Goodroe did an excellent job in assisting me in finding a vehicle that was right for me. The entire process was quick and painless and I will b Nathan Goodroe did an excellent job in assisting me in finding a vehicle that was right for me. The entire process was quick and painless and I will be buying all of my vehicles from AutoNation Ford in the future. More

Excellent Customer Service from the start! Lance and his team were quick and proficient in helping me find my new car! I would recommend this dealership! from the start! Lance and his team were quick and proficient in helping me find my new car! I would recommend this dealership! More

Great team effort Bought my 2nd Ford Edge from Autonation Ford Jacksonville. My initial interaction was with Ricardo Allen. He was easy to relate to. He was patient and Bought my 2nd Ford Edge from Autonation Ford Jacksonville. My initial interaction was with Ricardo Allen. He was easy to relate to. He was patient and helpful with my decision process and when I was ready to complete the deal I worked with his associate Doug Hastings who was equally helpful and family relatable. After some discussion with my wife, I had some issues with the deal and Doug quickly made necessary adjustments to sale. Additionally, other parties got involved to help make the process goo smoothly - Jay (E-Commerce Mgr), Chris Newton (Used Car Sales), John Schlag (New Car Mgr), and finally Brad Burnett (GM). Good team effort without making me feel pressured. Without question, one of the most professional sales I have had the good fortune to deal with. I will definitely buy from this group again. Thank you More

GM Brad Burnett makes car buying a wonderful experience We have done business with Brad and his teams for nearly 30 years purchasing 14 vehicles. Regardless of our business relationship and friendship he/th We have done business with Brad and his teams for nearly 30 years purchasing 14 vehicles. Regardless of our business relationship and friendship he/they continue to work hard to win and maintain our business. More

Profressional Purchase a new F-150 Sales people were willing to sharpen their pencil on the pricing and we reach a nice compromise. I was very satisfied as fa Purchase a new F-150 Sales people were willing to sharpen their pencil on the pricing and we reach a nice compromise. I was very satisfied as far as buying a vehicle goes It was a very nice experience and would not hesitate in recommending this dealership Thank all you guys at AutoNation More