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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

August 07, 2021

Somehow my appointment wasn’t on the books. When I made Somehow my appointment wasn’t on the books. When I made the appointment giving all my info plus VIN # , I didn’t know I should have gotten a confi More

by maryspaulding02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department only
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

Kevin the srevice advisor was great and it was nice to Kevin the srevice advisor was great and it was nice to talk to the mechanic afterwards. More

by Ganpamark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

Great service. Very professional. Will be back to this dealer. They could use a better coffee machine. Not a big deal, though. I've used this dealership for service for a long time More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2021

The dealership is nice, the people are nice. I checked The dealership is nice, the people are nice. I checked under the hood to ensure everything was back in order to observe the oil was still dirty. In More

by Rcparkerhousedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesica
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

Very efficient visit. Easy to schedule. They diagnosed my issue quickly and followed up. I was able to use the courtesy van. The messaged when my vehicle was ready. One day turnaround. More

by nickr1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

Susan was great! She was able to expedite a part that was on back order. It would have taken several weeks. More

by Dholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2021

As always AutoNation Ford Jax takes care of my truck with top notch quality people, parts, and service. My service advisor Jessica was extremely pleasant to talk to and make sure I was getting the right stuf More

by Ktmman929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hello, it is great to read such wonderful comments about your recent experience with Jessica! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2021

Excellent service and GOOD results from servicing my car!! I will continue to use your services FIRST!! I have always enjoyed and have been very satisfied with your employees and their service, especial More

by papaulmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEPHANIE!!! THE BEST EMPLOYEE AT FORD!!!, Jim Lampke, Ricardo Allen, Mike Hutto
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

Thank you to the manager, our salesman Kyle, and the finance department for all of your help during our purchase. This is our second purchase with AutoNation Ford of Jacksonville. We are happy to be ret More

by Nikitaelizabeth621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 30, 2021

Autonation Ford Jacksonville was awesome to work with. They made the buying experience effortless. I would definitely recommend them to anyone. Thanks again for all your help. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
Aug 17, 2021 -

AutoNation Ford Jacksonville responded

Hi Chris, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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