Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Contact Dealership

10720 Phillips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 974 reviews

November 10, 2023

Thanks for the great service. The team was very cooperative and even setup a late pickup with the sales department. Scheduling was excellent with very good communications. More

by jww1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 14, 2023 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Great customer service. Erica was excellent! Thanks! You just converted me from using a different Ford Store's Service Dept. More

by jfsmith034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2023

Brian made my experience stress free. I usually hate coming to the car dealership, but my last visit changed my mind. I was absolutely blown away by the compassion Brian showed me. It was More

by Klr81215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 06, 2023

Great Service Staff. Brian made sure that the repair was done on time is very pro More

by Ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Professional friendly staff Erica my advisor kept in touch with me on everything they were doing to my vehicle. More

by Stacygrl7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 05, 2023 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

They had the best price and everyone was so courteous and professional. They exceeded my expectations. More

by Briandfay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorell
Report | Print
Nov 03, 2023 -

AutoNation Ford Jacksonville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Best service department I have ever dealt with. Extremely friendly, knowledgeable, and dedicated staff. Would highly recommend to anyone who is thinking of buying a new car or needing service for t More

by paulm221646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 01, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

Up until I had to get my truck serviced everything was fine. Then I had to wait a month for parts, I had to initiate contact with you guys if I wanted to get info, I personally feel it could have been mor More

by Mrsamjmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Nov 02, 2023 -

AutoNation Ford Jacksonville responded

Hello, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 242-6499. We hope to hear from you.

October 26, 2023

I have had an association with this Ford dealership for years. From Kings Crown, Mike Shad to Auto Nations. Whether purchase or service I have received the same respectful service. My service advisors hav More

by JustFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soto
Report | Print
Oct 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2023

The team at AutoNation Ford Jax was fair, very responsive, accommodating and worked around my schedule. It was a great buying experience. More

by Marc0211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Grimes, Jason Enge, Salem Fakhouri
Report | Print
Oct 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

1
...
7
8
9
...
98