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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Contact Dealership

10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

October 06, 2021

I never have to worry when taking the vehicle to AutoNation for service. Stephanie has been responsible for the service on my truck since I bought the vehicle from AutoNation. Great service and pr More

by pfairfax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
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Oct 09, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2021

I had a had a very good experience dealing with Mica, Jacob and the finance gentleman . The ordering of my vehicle went very smoothly. Thank you, Jane Peltz More

by jcp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica English
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Oct 07, 2021 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2021

The service was great as always Stephanie was very professional everthing was done ahead of time More

by hastings801Bac.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 02, 2021

Susan was very friendly and helpful. My service visits are always quick and efficient. I love this dealership More

by twilliamsfla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Leonard
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Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

High quality team took my concerns into service happy with results look forward to continuing relationships More

by jm.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
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Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 01, 2021

An extremely good experience. Walked us through each step of our Bronco Sport purchase. Kept us posted throughout the entire process. More

by terry_nicholls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
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Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 01, 2021

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable More

by kayelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Susan Gunnell
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Oct 01, 2021 -

kayelar responded

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable.

October 01, 2021

Great dealership and service. Only problem they can’t seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much bett More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica - service dept
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Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi Carolyn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2021

I was told that the repair could not be do a dealership. I have to take to a body shop repair. More

by Dennis Haddock
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
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Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2021

This service visit was handled by Susan Gunnell, who has handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations fo More

by RangerRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunell
Report | Print
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Rangerrider, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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