AutoNation Ford Jacksonville

I came in from out of state and discovered my a/c wasn't working. I called in a panic and they worked me in, diagnosed and had the parts to fix it so I could be on my way the next day. Their attendant, Ora, working. I called in a panic and they worked me in, diagnosed and had the parts to fix it so I could be on my way the next day. Their attendant, Ora, was lovely, and their waiting room is very nice. Completely satisfied. More

Stephanie is exceptional and always seems very busy great people usually are since they draw people to themselves people usually are since they draw people to themselves More

My experience was excellent. Everything was done in a timely and complete manner. They handled by normal service and addressed my concerns. Everything was done in a timely and complete manner. They handled by normal service and addressed my concerns. More

Stephanie in the service department is always very responsive and keeps you aware of all issues in a timely fashion. Of course she is the face of the service department and she has a great group of te responsive and keeps you aware of all issues in a timely fashion. Of course she is the face of the service department and she has a great group of technicians that take good care of my car. More

Very good service with Stephanie handling everything she does excellent job. She takes her job very serious very professional. does excellent job. She takes her job very serious very professional. More

I recently brought my Explorer in for an oil change and tire rotation. It was accomplished while I waited and I found the whole process easy and painless. The Service Department personnel are friendly an tire rotation. It was accomplished while I waited and I found the whole process easy and painless. The Service Department personnel are friendly and efficient. More

Even though the service department was very busy they had my service done in a very short period of time. Exceptional service! my service done in a very short period of time. Exceptional service! More

They make it very convenient and easy to get your vehicle and quality work and no long weights and quality work and no long weights More

Well, I have no idea what happened with the service department, but in this case I had a bad experience about last service that was performed to my truck. So, the first thing was my truck was 5 days in department, but in this case I had a bad experience about last service that was performed to my truck. So, the first thing was my truck was 5 days in the dealership waitng for a part and nobody called me to notify about this issue a was trying to reach the service advisor, I left voice message and she never called me back also I called to service department directly to spoke with somebody else and nobody was able to help me. The second thing when I went to there to pick up my truck, the truck was very dirty, some stains were in the whole truck, all these stains was because the truck was pulled over underneath of tree and the tree drops some red fruits or something that could damage the paint because that fruit are red. So, unfortunately it was a bad experience for me! More

Over the past 20 years I have purchased four different vehicles from this dealership and have found the sales staff and service personnel to be professional and respectful… I give them my highest recommen vehicles from this dealership and have found the sales staff and service personnel to be professional and respectful… I give them my highest recommendation possible! More