AutoNation Ford Jacksonville

AutoNation was very quick and impressed me with the service they provided. I would recommend AutoNation service department. service they provided. I would recommend AutoNation service department. More

Found out half way home that the new vehicle that I paid cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months and they still wont respond to my emails and phone calls on those items. UPDATE: My daughter just bought her new Bronco and I made sure she didn't buy it at this Ford Dealer. Terrible typically cheesy car dealer. I wont buy another from them nor bring my new vehicle here for service. Buyer Beware!! More

I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. More

People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. More

This was the best service I’ve had in years. They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! More

I came in for an oil change and was taken care of to the highest degree. Including a hand wash on my vehicle. I recommend this place for service. highest degree. Including a hand wash on my vehicle. I recommend this place for service. More

Susan is my service advisor of choice. She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 . She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 . More

It was lacking in "Customer Service". Only one person greeted me when I pulled up to the Serices area. A young man setting by the door and was the only one to acknowledge me. Once I s Only one person greeted me when I pulled up to the Serices area. A young man setting by the door and was the only one to acknowledge me. Once I stepped into the Services no one said anything, no good morning, welcome to Auto Nation, how can we assist you, we'll be right with you. One other key point of the five to six individuals behind the service desk they just stared at the computer and talking amongst themselves. More

I took my truck in for service and ended up with a fully serviced vehicle and got a free hand wash inside and out. I could not have been more pleased with the service. serviced vehicle and got a free hand wash inside and out. I could not have been more pleased with the service. More

Auto nation took care of the battery that needed replacing and took care of the recall that needed to be completed. replacing and took care of the recall that needed to be completed. More