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AutoNation Ford Jacksonville
Jacksonville, FL
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 974 reviews
December 07, 2023
great service and great people! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! More
by cowley.k
Employees Worked With
amber
December 04, 2023
Great customer service. I have only been here twice for service and both have been great, the downside of last service was my truck was dirtier that when I dropped it off. I I have only been here twice for service and both have been great, the downside of last service was my truck was dirtier that when I dropped it off. I had a bit a gas residue on center console from when tech changed fuel filters More
by stowelltaylor
Employees Worked With
Susie
December 01, 2023
I called AutoNation on Friday got an appointment for Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership More
by john.c.logan72
Employees Worked With
Nick Soto
December 01, 2023
Tommy was the best salesperson I’ve had by far easiest purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars More
by mrsburgos23
Employees Worked With
Thomas,kindelspire
December 01, 2023
Everyone was professional, friendly and helpful. We especially enjoyed our time with the Finance person. She gave the best customer service. We especially enjoyed our time with the Finance person. She gave the best customer service. More
by devonia.pearson
Employees Worked With
Phillip, Kristen and others.
November 28, 2023
Found out half way home that the new vehicle that I paid cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months and they still wont respond to my emails and phone calls on those items. UPDATE: My daughter just bought her new Bronco and I made sure she didn't buy it at this Ford Dealer. Terrible typically cheesy car dealer. I wont buy another from them nor bring my new vehicle here for service. Buyer Beware!! More
by rbrewer54
Employees Worked With
Terry Leonard
November 28, 2023
I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. More
by Ashley
Employees Worked With
Steve Cole
November 27, 2023
People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. More
by Ruthinbody
Employees Worked With
Not sure
