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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

May 03, 2022

Service is always great. Stephanie is very helpful and professional.I take my car in for any problems. More

by Johnrsambor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2022

Everything was awesome! They were extremely helpful and kept me informed thoroughly through my whole ordering process. More

by Jvr3466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Leonard and Douglas Lawrance
May 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

Having recently moved to Jacksonville, I have received prompt and excellent service from AutoNation Ford, and will continue to schedule my service and maintenance needs with them. More

by linkslegend68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 02, 2022 -

linkslegend68 responded

An excellent choice for your vehicle service requirements.

May 02, 2022

We had a recall from Ford and took our Flex in. We were advised by email 2 to 2 and 1/2 hours. It actually took longer but we were prepared for that. The main thing is the vehicle has been taken More

by adamsc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
May 05, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2022

Courteous, prompt, polite, great explanation of the recall. Vehicle ready ahead of time. Great experience, would recommend to freinds. More

by Jnsjohn.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, not sure.
May 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

April 30, 2022

Jessica has always being an outstanding Service Rep. She remembers me - knows who I am. She should be in leadership/management More

by randyyoungjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 03, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 29, 2022

El servicio es excelente muy buena atención por parte de los que dan atención a lis clientes More

by Ileanaairado
Price
Recommend Dealer
Yes
May 04, 2022 -

AutoNation Ford Jacksonville responded

Ileana, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 28, 2022

My professional sales person Mike Hutto was friendly, helpful and made it a very pleasant experience purchasing my new vehicle. The entire team from the GM, Service Manager, and Bill in the finance offi More

by Charles.m.fields41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General manager, service manager, finance manager Bill, Mike Hutto
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

I am from PA and just moved here. My vehicle developed an electrical issue and Autonation helped me on a Friday night until just after closing hours. I was able to get to my place and More

by tjmartin114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2022

Friendly and courteous. Serviced my truck in a timely manner. Pleasant and attention to detail. More

by gleokirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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