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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

December 14, 2023

I brought my newly acquired 2018 Taurus in for its first maintenance service on 12/12/23. Your service person, Erica Carmichael, was friendly, attentive and knowledgeable. The service was prompt and inclu More

by Chuck.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Carmichael
Dec 16, 2023 -

AutoNation Ford Jacksonville responded

Hello Chuck, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 13, 2023

I like The proffesionalism of The dealership workers and The complimentary washing of my car More

by Sbotea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 15, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

I am always impressed with the service I receive at AutoNation. I never feel taken advantage of and feel that they have my best interest in hand. My most recent service was with Bryan - and he went abo More

by cricket
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Feaster
Dec 14, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Really friendly! I could see that they actually care for the customer! Specifically Cameron and Jose! More

by Mauricio Vides
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Jose, Nathan
Dec 08, 2023 -

AutoNation Ford Jacksonville responded

Hi Mauricio, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

great service and great people! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! More

by cowley.k
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
amber
Dec 09, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Great customer service. I have only been here twice for service and both have been great, the downside of last service was my truck was dirtier that when I dropped it off. I More

by stowelltaylor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Susie
Dec 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 01, 2023

I called AutoNation on Friday got an appointment for Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership More

by john.c.logan72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick Soto
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2023

Tommy was the best salesperson I’ve had by far easiest purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars More

by mrsburgos23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas,kindelspire
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We do hope we can be of assistance in the future. Take care!

December 01, 2023

My recall was done by the time given and the shuttle service man was great. More

by Alexis Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi Alexis, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Everyone was professional, friendly and helpful. We especially enjoyed our time with the Finance person. She gave the best customer service. More

by devonia.pearson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip, Kristen and others.
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi Devonia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Feel free to stop by if you ever need any more help.

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