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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

June 25, 2022

Our salesman, Kyle, and Sean, the finance man, were both excellent.we felt well taken care of the whole time. Thanks More

by corser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Sean
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hi Corser, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

Busy service department but my advisor was awesome. Car was done in less time than expected More

by jax.nic1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Exceeded expectations in providing service for my Explorer. Even with reduced staff my wait was not long and the advisor even provided information on FordPass which I am now using. More

by alijean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Jun 26, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 24, 2022

Overall pleasant experience with this dealership, I'll never understand why it takes so long to purchase a vehicle but such is life. Our salesman Jarrell was a nice young man, very pleasant. All the sales More

by camrkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

Great service and attention. They were always available and kept in contact with me during the ordering process. More

by mcancel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Nice, friendly staff, appointment was on time and everything was communicated well. Would highly recommend service at this place. More

by croz124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry but can’t remember service advisor name.
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Jun 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

June 23, 2022

The service manager is a triple A+! He always goes above & beyond in making sure your needs are met! The service advisors communicate effectively & efficiently in making your experience More

by ALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pagent
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Jun 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Our service guy was great. Thanks for fixing the problem and helping us out with rental car. More

by John.Leahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland
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Jun 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

my rep. Jessica was very effecient & congenial, and service very prompt, complete in great time frame More

by Aunt Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 23, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

Service department is always on their game. I was able to get the appointment time that I wanted, and AutoNation took care of the rest. More

by patriley_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
Report | Print
Jun 22, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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