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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

October 02, 2022

It's been a while since I bought a vehicle. The last time I did, it was certainly a hassle. But I was pleasantly surprised how the entire process, from start to finish, was smooth, professional More

by Antoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Shawn, and Henry
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Oct 08, 2022 -

AutoNation Ford Jacksonville responded

Hi Antoni, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2022

Susan is always friendly to her customer and she is knowledgeable too. I was pleased to have her being my service person. More

by Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Oct 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2022

I have yet to be disappointed. Excellent service and staff. “Thank You” Jessica and Waylon! More

by lgooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
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Oct 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

Oct 11, 2022 -

lgooden responded

“Thank You”!

September 30, 2022

Wonderful customer service! Melani was so patient and kind. She made sure that my car was delivered to my house safely! Would recommend working with Melani if you choose auto na More

by Holly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melani
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Oct 05, 2022 -

AutoNation Ford Jacksonville responded

Hi Holly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

Excellent service from beginning to end! Ford AutoNation never ceases to exceed my expectations every time! More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylen
Report | Print
Oct 06, 2022 -

AutoNation Ford Jacksonville responded

Hi Daphne, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Ford auto nation went above and beyond to locate a truck for me. Great service. More

by Bpausche Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Hutto
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Oct 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

My service rep, Stephanie, is very friendly! Very fast service as well, didn't have to wait long. More

by Somer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

They performed all I asked and informed me on what was not dealer covered services More

by David.brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 04, 2022 -

AutoNation Ford Jacksonville responded

Hi David, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Had great service from the sales department and the service department. Keep up the great work. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and Gary
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Oct 04, 2022 -

AutoNation Ford Jacksonville responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2022

Very pleased with their service department would highly recommend. Staff is pleasing to deal with and they are all very helpful More

by Roy Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Report | Print
Oct 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Roy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

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