AutoNation Ford Jacksonville

I live in St. Augustine and trying to get service at the local Bozard Ford is impossible, a 4 week wait. I think they have so many fleet vehicles they are overwhel Augustine and trying to get service at the local Bozard Ford is impossible, a 4 week wait. I think they have so many fleet vehicles they are overwhelmed. I contacted Autonation Ford on Philipp's Hwy and waited only 2 weeks for service. My service advisor was Aaron and within a few days he contacted me with the issue of my truck consuming oil. Turns out after googling the issue it was an easy fix. They did lend me a loaner and even delivered the truck to my home in St. Augustine 26 miles away. This is the second time going to Autonation in Jacksonville and I very happy with the service. The lady who delivered my truck was very pleasant and I appreciated her bringing back my truck More

Had a pleasant experience with AutoNation Ford in Jacksonville. The service was fast and my advisor Aaron set an honest expectation on the time frame and then delivered early! Price was better than t Jacksonville. The service was fast and my advisor Aaron set an honest expectation on the time frame and then delivered early! Price was better than the local tire shop. More

We had a great experience with our salesman, Philip! We was knowledgeable and professional! He made sure we were taken care of from start to finish! Everyone of the team members were courteous…really ca We was knowledgeable and professional! He made sure we were taken care of from start to finish! Everyone of the team members were courteous…really can’t say enough. It was a pleasure! More

Amazing experience with the sales department. Ask for Kyle if you need a new or used vehicle. He is amazing. Ask for Kyle if you need a new or used vehicle. He is amazing. More

Nathan and Kyle were a pleasure to work with. However, when we got home with our new vehicle, we realize that the detailing department didn’t do anything to the car other than wash it. I had to r However, when we got home with our new vehicle, we realize that the detailing department didn’t do anything to the car other than wash it. I had to return the next day and leave my vehicle there on a Sunday to have the detailing people a 100% due over on my vehicle on Monday, which took all day, AutoNation may want to look into finding more qualified people to make sure when they deliver a brand new car to a customer that it is actually detailed 100% the only thing I am not happy with is that there are pink chips on my hood that they used a paint pen that didn’t completely cover the two chips in the hood as a brand new car you would expect that it would 100% look brand new More

Geordy was awesome to work with greatly appreciated the service commitment and determination they showed to get me into a new vehicle! service commitment and determination they showed to get me into a new vehicle! More

Everyone was great to work with! Brandy helped us with the sale and setting up a great deal! The car was not perfect, but they helped us get the car conditions up to where we felt co Brandy helped us with the sale and setting up a great deal! The car was not perfect, but they helped us get the car conditions up to where we felt comfortable at. They were very honest with us in regards to how long it would take and told us they had a few hiccups when order some parts. Which I appreciate that, because they did not hide or bend the truth. I do live by, “it is what it is” saying. Warren in Finance was awesome too. He was able to get us a much better deal than what we were quoted. We wanted gap insurance and but needed to stay as close to our budget as possible. He was able to get us a lower interest rate and was able to get below the original monthly payment. Above all, everyone remembered our names. Brandy asked my daughter if she was feeling better. They are real down to earth people, which is what I like in customer service. More

Customer service is great, and very helpful in all aspects . Readily accessible for any problems that arose. aspects . Readily accessible for any problems that arose. More

Auto Nation Ford Jacksonville Florida was great for my new car purchase. Speedy smooth process was pain free. new car purchase. Speedy smooth process was pain free. More

Very professional, no pressure, great price and a fantastic staff. I look forward to working with AutoNation Ford next time I’m looking for a vehicle! fantastic staff. I look forward to working with AutoNation Ford next time I’m looking for a vehicle! More