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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
972 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 972 reviews

December 01, 2022

It was quick and everyone was very friendly- came in to fix a recall item More

by Mavety
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
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Dec 02, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're glad to hear you enjoyed your visit. Feel free to stop by if you ever need any more help.

November 30, 2022

Terrible service department. I scheduled service for a Ford issued recall. The day I drop the car off, they call at the end of the day to say they don’t have the part. Call the e More

by Turnmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Dec 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. Please call our General Manager at (904) 242-6499 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 30, 2022

Prompt- friendly and efficient- highly recommend! We have found our favorite dealership - won’t go anywhere else! More

by Bob Sofford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Dec 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

November 30, 2022

Convenient location in relation to work and home. Switched from other dealership due to this fact for my car maintenance. My main ding on the rating is from customer service point of view from someon More

by Richard15973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Dec 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

I was in and out in about 30 minutes for oil change. I will be back!! More

by Doc1906
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Nov 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 29, 2022

My truck is 17 years old and these guys keep it in great working order. Very please with their maintenance personnel More

by Leonardsupko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Chandy
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Nov 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 28, 2022

Customer service excellent. Very organized. Work completed in a very, timely fashion. Thoroughly pleased with the whole visit. More

by Irish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember, sorry
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Nov 29, 2022 -

AutoNation Ford Jacksonville responded

Hello Irish, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

Everyone was so helpful special randy Hubbard and help us find the right car we’re looking for More

by Nikogi91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hubbard
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Nov 26, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

Everybody was very friendly and welcoming. They made me feel like they truly cared about me and my experience. More

by CMichels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Leonard
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Nov 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 24, 2022

TY to everyone at Ford AutoNation. Especially to Fadil for all his help. He was really great at finding the vehicle I wanted More

by clt20324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fadil, Jacob, Gary, Rob
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Nov 25, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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