AutoNation Ford Jacksonville

This team is always ready to provide great customer service and will listen to customers service and will listen to customers More

Really bad experience with your car service staff and the way they return your car (without antifreeze). Front desk staff needs better quality care training with customers. Bad waiting time. Everyone out the way they return your car (without antifreeze). Front desk staff needs better quality care training with customers. Bad waiting time. Everyone out for lunch or for other personal duties. More

It's really easy to get your car services here. Very clean, very comfortable location. Pickup/drop off service is top-notch. The people are nice and you aren't hounded by salesman when you are gett Very clean, very comfortable location. Pickup/drop off service is top-notch. The people are nice and you aren't hounded by salesman when you are getting your new Ford serviced. Free coffee, spacious waiting area, also. And last time, the bill was cheaper than quoted. More

They did everything they said they would and did not try to hustle me or play games. The salesman, Noel Garza was the most straight forward and pleasant salesman I have ever had the pleasure of working wi to hustle me or play games. The salesman, Noel Garza was the most straight forward and pleasant salesman I have ever had the pleasure of working with. More

Rinni the salesman is an asset to the Dealership. He is always informative during the whole process of the purchase and takes the time to go over everything about the vehicle when received. He is always informative during the whole process of the purchase and takes the time to go over everything about the vehicle when received. More

Professional and friendly service, dropped car off no appointment due to car malfunctioned over the weekend and repairs had within 48 hours, fuel pump appointment due to car malfunctioned over the weekend and repairs had within 48 hours, fuel pump More

It was quick and everyone was very friendly- came in to fix a recall item fix a recall item More

Terrible service department. I scheduled service for a Ford issued recall. The day I drop the car off, they call at the end of the day to say they don’t have the part. Call the e I scheduled service for a Ford issued recall. The day I drop the car off, they call at the end of the day to say they don’t have the part. Call the end of the next day to say they still don’t have it. Total waste of two days, when the appointment was scheduled for two weeks ahead. They knew it was for the recall. Total waste of time. More

Prompt- friendly and efficient- highly recommend! We have found our favorite dealership - won’t go anywhere else! We have found our favorite dealership - won’t go anywhere else! More

Convenient location in relation to work and home. Switched from other dealership due to this fact for my car maintenance. My main ding on the rating is from customer service point of view from someon Switched from other dealership due to this fact for my car maintenance. My main ding on the rating is from customer service point of view from someone who has been in that field for 25+ years. Once someone is helping, everything is fine but when someone walks into the service area, someone should acknowledge a customer and say hello in the least (even from the parts counter). Standing around five minutes is too long not to be at least greeted. More