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AutoNation Ford Jacksonville
Jacksonville, FL
972 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 972 reviews
December 30, 2022
Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excel They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excellent results. More
by robertljenkins
Employees Worked With
Stephanie, James
December 30, 2022
Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and always satisfied. More
by cmclervaux
Employees Worked With
1587 Stephanie McGuire and Crew
December 30, 2022
My visit to Auto Nation was made pleasant in the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. More
by wattsab
Employees Worked With
Gary
December 22, 2022
The service department, especially Stephanie and her team, are excellent. Courteous, prompt service and all expectations were met in this recall/service appointment. team, are excellent. Courteous, prompt service and all expectations were met in this recall/service appointment. More
by eimorr
Employees Worked With
Stephanie
December 19, 2022
Took my F-150 XLT for service. Oil change and tire pressure check. Service was performed as per scheduled appointment. I did not have to wait long time. Customer service was excel Oil change and tire pressure check. Service was performed as per scheduled appointment. I did not have to wait long time. Customer service was excellent. More
by bohorcl1
Employees Worked With
Susan Gunnell
December 19, 2022
Well, the service department is top notch, friendly, courteous, and knowledgeable. Especially Stephanie. Sales group I have dealt with since King Crown Ford. Typical sales group. courteous, and knowledgeable. Especially Stephanie. Sales group I have dealt with since King Crown Ford. Typical sales group. More
by lang
Employees Worked With
Stephanie
December 16, 2022
Tooke my 2019 Ford Explorer in for an oil change, tire rotation and multi-point inspection. My battery died a few days later. I checked my receipt; a battery test wasn't done. THe battery died on a Satu rotation and multi-point inspection. My battery died a few days later. I checked my receipt; a battery test wasn't done. THe battery died on a Saturday. I called AutoNation Ford Jacksvonville and spoke to the service scheduler. I advised I would need to replace the battery as soon as I got the car started. I was told she wouldn't be able to get me in until the following Monday; this was just days after I was there and paid had paid for service. Everytime I take my SUV in there something seems to go wrong shortly after. Coincidence or lackadaisical service? More
by cmarcheski
Employees Worked With
Susan
