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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

January 05, 2023

Worked well with me to get car back quickly and in better condition than how I dropped it off More

by Awince91
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 07, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Great experience! Kyle was very helpful and thorough explaining everything. Worked hard getting me a good deal. More

by thayla.buergo
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
Jan 06, 2023 -

AutoNation Ford Jacksonville responded

Hi Thayla, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2023

My visit this trip was for a recall that the friendly service department took care of in a timely manner while I enjoyed the customer lounge. The only hitch was the strange(to me) coffee machine. But I More

by HWF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have a poor memory for names.
Jan 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2022

Very pleasant and friendly personnel to work with. Very organized and the process was smooth and timely. More

by Maquitono1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Doug Hastings
Jan 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 30, 2022

Performed service timely, professionally, and as promised. Service rep was friendly, helpful and contacted me when ready. More

by desert4
Recommend Dealer
Yes
Employees Worked With
Gary?
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

My experience from start to finish was excellent. In each interaction the staff were polite and interested in helping the customer. I highly recommend AutoNation Ford for any service on your car, yo More

by cmfalletti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary and Antwan
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 30, 2022

Very calm and easy environment, everyone was upfront and I was treated with respect the entire visit More

by Acatamas
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Noel
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 30, 2022

Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excel More

by robertljenkins
Recommend Dealer
Yes
Employees Worked With
Stephanie, James
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2022

Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and More

by cmclervaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
1587 Stephanie McGuire and Crew
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2022

My visit to Auto Nation was made pleasant in the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. More

by wattsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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