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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

January 20, 2023

Purchased a vehicle and my sales representative, Milani, was professional and the process was seamless. More

by Jeff1012
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milani
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Jan 23, 2023 -

AutoNation Ford Jacksonville responded

Hello Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

January 19, 2023

Thank you, I will come again in the future for any service needs you can provide. More

by scottaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
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Jan 22, 2023 -

AutoNation Ford Jacksonville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 18, 2023

The whole process was smooth, I had an appointment that helps. My appointment was at 8:00 and was on my at 9:30. I’m a repeat customer and have always been satisfied with the quality of the service. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley King
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Jan 22, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2023

Nice area and friendly customer service. My escape had battery issues and they communicated well during the entire process. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Jan 21, 2023 -

AutoNation Ford Jacksonville responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2023

Trenton in the service department was so kind and knowledgeable. He was fantastic to work with on my car. More

by M.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton
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Jan 20, 2023 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

The sales and finance team were very acomodating and I appreciate how easy the process was. More

by William.Sheen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randal Hubbard
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Jan 16, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Dropped my vehicle off Friday nite for service on Saturday. Midday Saturday received a text saying vehicle was ready, fast service. Stephanie is the Best. She has real concern for her clients and More

by Dchristmas1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Maguire
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Jan 18, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Ford Autonation Phillips Hwy is an excellent source for quality and professional service. I highly recommend them. More

by steffie1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie S. and Antwan Riley
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Jan 17, 2023 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

January 10, 2023

I came in for an oil change and they discovered a water pump leak as part of the dealership's comprehensive service work. Gary Chaney was my advisor and explained the problem to me and helped get it schedu More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
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Jan 13, 2023 -

AutoNation Ford Jacksonville responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

My sunglasses came missing was told they were gonna be replaced and haven’t heard from the dealer as of today More

by Steven Cintron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t remember
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Jan 12, 2023 -

AutoNation Ford Jacksonville responded

Hi Steven, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

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