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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
971 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 971 reviews

February 04, 2023

My service rep. Stephanie is amazing and would always recommend her to anyone with a Ford. More

by Willcon73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 07, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found Stephanie to be so supportive during your experience here at AutoNation Ford Jacksonville. Thanks for the recommendation, and have an amazing day!

February 01, 2023

Great place super service best staff ever! !!!! Stephanie McGuire was GREAT!!!! Service was done on time and in a timely manner. People were very kind and helpful. Very polite staff were able t More

by conleyhobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire she did a great job was able to get me in earlier and FIX the issues......
Feb 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 01, 2023

Fantastic process when dropping off! I felt informed throughout the entire service process. Clean, professional operation in all facets. More

by tmecimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple
Feb 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 31, 2023

Very polite staff was able to get in and out in a timely manner. Great job!! More

by geeda1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 03, 2023 -

AutoNation Ford Jacksonville responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 30, 2023

Very professional! Did my service check and recall. I waited and it only took one and a half hours. I did make an appointment. More

by pepmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Feb 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

January 30, 2023

Brought our Focus in for an emergency repair. Ashley, (fresh out of training) took care of us. Called us every step of the way, explained in detail what was happening. Repairs were done in a time More

by Jjfaulknor
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley, Trenton
Feb 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 29, 2023

Service was done on time and in a timely manner. People were very kind and helpful. More

by ddardin@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No idea
Feb 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

Very accomodating. Came on an hour early due to a scheduling conflict. The Team did not miss a beat. Took care of me and delivered service with a smile. Great Service T More

by Hanceltparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

I like the service on this place the work is fast and clean. Thank you. More

by Valentina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley king
Feb 02, 2023 -

AutoNation Ford Jacksonville responded

Hi Valentina, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 24, 2023

Sales department was great, however, service department not really. Had our vehicle in there for service evaluation and repairs. Took several calls on our part to get information and when repairs would b More

by cynthia cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorell
Jan 26, 2023 -

AutoNation Ford Jacksonville responded

Hi Cynthia, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

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