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AutoNation Ford Jacksonville
Jacksonville, FL
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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February 16, 2023
The dealership is fine and the staff is friendly. I took my car in for a wheel alignment. As I drove home, I noticed a huge improvement. My car was drifting to the right and was very annoying. As I d I took my car in for a wheel alignment. As I drove home, I noticed a huge improvement. My car was drifting to the right and was very annoying. As I drove home, I noticed it was still drifting to the right, just not as much. I thought it was in my head, but as I drove it on the Interstate, the car was still drifting slightly. This drift has nothing to do with the crown in the road. It's 85% better but after paying $152.84 with tax, I believe it should be 100%. More
by razzkar
Employees Worked With
Stephanie McGuire...Customer Care Advisor
February 16, 2023
Jarrell was a pleasure to work with. Extremely professional and worked with me through every step of the sale. He was even on the spot with some bottled water. Great experience! Extremely professional and worked with me through every step of the sale. He was even on the spot with some bottled water. Great experience! More
by kasinchad
Employees Worked With
Jarell
February 16, 2023
Always have a positive experience at this dealership. My service manager is the best. Went in for a recall, the service technician performed the recall and I was on my way in very little time. My service manager is the best. Went in for a recall, the service technician performed the recall and I was on my way in very little time. More
by Dean
Employees Worked With
Stephanie McGuire
February 10, 2023
The initial service call I was placed on hold after 10 minutes I elected to have an automatic callback, never happened. I called again after 20 minutes I was able to talk to a rep. When I brought the car minutes I elected to have an automatic callback, never happened. I called again after 20 minutes I was able to talk to a rep. When I brought the car in Susan Gunnell was the Rep I worked with she was excellent, informative and very positive. She should be promoted! More
by Mike
Employees Worked With
Susan, Gunnell
