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AutoNation Ford Jacksonville
Jacksonville, FL
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 974 reviews
September 14, 2024
Great place and good deals. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. More
by scott_wilson283
Employees Worked With
Doug, and Jacob
September 01, 2024
Joseph my sales guy went out of his way to find a car that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I would recommend him and this dealership to anyone looking for a vehicle. More
by lhoggarth
Employees Worked With
Joseph
August 16, 2024
One of the best dealers I ever went to. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. More
by Goodstein
Employees Worked With
Billy
August 07, 2024
This is the worst customer service I have ever dealt with. They work with you until they have your money, and then you are not important. I was sold a warranty I could not use because the local Auto Nat with. They work with you until they have your money, and then you are not important. I was sold a warranty I could not use because the local Auto Nation does not complete services that the warranty covered. After contacting the store to request a refund, I was not helped at all. Once I filed a complaint with the Better Business Bureau, I finally got a response from the store. My warranty was supposed to be refunded after I signed the paperwork over two months ago, but I still have not received it. Once again, I have tried to get someone to answer me about the refund status, and no one will respond. Once again, the worst customer service ever!!! More
by Michael Stone
Employees Worked With
Nathan
July 11, 2024
Terry was awesome! ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. More
by RONABUNCH
Employees Worked With
Terry - Service Advisor
July 09, 2024
Mr. Terry was wonderful with us and very patient. I was in no rush to buy and he wasn’t trying to pressure us, but stayed in contact when he found something that might interested in. Very thankful to have in no rush to buy and he wasn’t trying to pressure us, but stayed in contact when he found something that might interested in. Very thankful to have him as our salesman! More
by ysaii
Employees Worked With
Mr ( wonderful) Terry
