AutoNation Ford Jacksonville

Everyone was pleasant and professional. I am disappointed in the fact that they do not offer complimentary snacks, Coffee is ok, vending machines do not work. When they do work then toke I am disappointed in the fact that they do not offer complimentary snacks, Coffee is ok, vending machines do not work. When they do work then tokens should be given at service to use the machines, I was especially impressed with the great job that your car washing crew did. The brake dust in the spokes of the wheels was removed. VERY IMPRESSIVE!! to me. It was a little disturbing that the cost of $165.00 to troubleshoot my dash lights was that high. I passed on that. More

Fidel and Robert were top notch from start to finish throughout the entire process! Always going the extra mile to meet mine and my wife’s needs to include price point! throughout the entire process! Always going the extra mile to meet mine and my wife’s needs to include price point! More

Took my car in for regular maint. service was quick and professional. TRENTON was awesome. He gave me info on what to expect for my service and what maintenance was due next for the service was quick and professional. TRENTON was awesome. He gave me info on what to expect for my service and what maintenance was due next for the future for my car. Highly recommended this location. More

Service Adviser is very rude. Unwilling to help. It seems she is not interested of my concern of getting my van repaired. She return the van to me with engine lights on and was in Unwilling to help. It seems she is not interested of my concern of getting my van repaired. She return the van to me with engine lights on and was instructed to keep driving it, until she received the new catalyctic converter replacement approved and received. This probably cost our company a new engine replacement. Our company will never use Autonation Service again. When I was needing parts and tools from my van, she is always nowhere to be found. I tend to wait longer just to access my van to retrieve my tools and parts. The Service Technician however, are helpful and nice to me during my visit. Service Adviser needed additional training in dealing with customer. More

They took care of me really quickly, especially considering the amount of vehicles at check in. Employees were moving fast. They have a waiting area across from service by sales and they have water considering the amount of vehicles at check in. Employees were moving fast. They have a waiting area across from service by sales and they have water, coffee, snacks, TV and comfortable sofas or work stations. It was a quick in and out for me. More

AutoNation Ford in Jax is very focused on making sure that they are providing customers with top service everyday! You can count on there professional drive to keep AutoNation a company with the best ser that they are providing customers with top service everyday! You can count on there professional drive to keep AutoNation a company with the best service reputation anywhere! Can’t ever go wrong with AutoNation Ford!!! More

Stephanie did a great job getting me in and out quickly and is always very professional. and is always very professional. More

Went in for my first service (oil change) and they kept my vehicle for 24 hours. After I called multiple times to follow up on when the oil change would be completed, no one could find my vehicle in the sy my vehicle for 24 hours. After I called multiple times to follow up on when the oil change would be completed, no one could find my vehicle in the system. More

Very friending and fixed my issues in a timely manner. Susan was very nice and explained everything well. Susan was very nice and explained everything well. More

Service was performed quickly and professionally. The service rep was cordial and thorough. Overall a very positive experience, will return. The service rep was cordial and thorough. Overall a very positive experience, will return. More