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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

April 26, 2023

Sean Namin was amazing. Was very knowledgable, friendly, and encouraging without being pushy or annoying. My least favorite thing about car dealerships is when dealers try t More

by sara.ann208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Namin, Todd Uttal
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May 01, 2023 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

Made appointment and brought the car in and was greeted promptly Car was taken back and under the time prediction was out and ready to go. Car was clean and fixed properly. Would definitely use them agai More

by Bilmar4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel was salesman. Don’t remember service persons name but she great
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Apr 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

They were extremely knowledgeable and helpful during the entire process and also treated me fair. More

by mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Garza
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Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 23, 2023

The staff in the servicing office was great to work with and very efficient. I would highly recommend there services. More

by Gxela65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple employees
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Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 21, 2023

Autonation Ford Jacksonville reacted quickly to take care of a small mistake that happened during a routine service, and for that I am very grateful. Thank you to the service team! More

by Adamgda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie, Ashley, Robert
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Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

They are pretty goo with appointments on the other side they did not do the entire job and told me everything was done More

by tannya_burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
susan
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Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

My car was ready for at least 30 min but service av was out unsat More

by gcowan1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not know at this time
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Apr 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

April 17, 2023

The dealership is ok. Finance department is horrible and will not return calls or fix issues. More

by DLew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
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Apr 28, 2023 -

AutoNation Ford Jacksonville responded

Hi Dlew, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (904) 242-6499. We'd appreciate the chance to make your experience a positive one.

April 16, 2023

Bought a Honda CRV that I saw online prior to going to the dealership. Terry did an excellent job in getting my vehicle ready and the paperwork completed in a timely manner. Thanks AutoNation. More

by Michael K Temples
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Leonard
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Apr 28, 2023 -

AutoNation Ford Jacksonville responded

Hello Michael, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2023

Bought a Maverick and the purchase process was simple. Brought in for regular oil change and I waited exactly as long as they said it would take. No issues. More

by Allan l Romano
Recommend Dealer
Yes
Employees Worked With
John Doe
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Apr 26, 2023 -

AutoNation Ford Jacksonville responded

Hi Allan, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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