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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
968 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 968 reviews

May 09, 2023

Vehicle was repaired in promised time frame. Service Advisor was excellent. Ride was provided to home after drop off. Very nice feature. More

by 120barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
May 12, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

May 01, 2023

Fast efficient and done what needed to be done. Nice people and good place to wait for customers. More

by Ed. R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't recall
May 04, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you so much for your positive comments about AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Had a very hard time getting ahold of the service center, and so do the other departments at the dealership. Got my car back the first time I went here with an unbalanced tired… and when I attempted to resch More

by BDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie McGuire
May 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 27, 2023

The service was good but my car wasn’t wash at the end of service More

by Paul Cevallos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward,Slater
May 01, 2023 -

AutoNation Ford Jacksonville responded

Hi, your comments keep us motivated and working hard for all our guests. Drive safe, and we'll see you on the road.

April 26, 2023

Sean Namin was amazing. Was very knowledgable, friendly, and encouraging without being pushy or annoying. My least favorite thing about car dealerships is when dealers try t More

by sara.ann208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Namin, Todd Uttal
May 01, 2023 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

Made appointment and brought the car in and was greeted promptly Car was taken back and under the time prediction was out and ready to go. Car was clean and fixed properly. Would definitely use them agai More

by Bilmar4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel was salesman. Don’t remember service persons name but she great
Apr 28, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

They were extremely knowledgeable and helpful during the entire process and also treated me fair. More

by mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Garza
Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 23, 2023

The staff in the servicing office was great to work with and very efficient. I would highly recommend there services. More

by Gxela65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple employees
Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 21, 2023

Autonation Ford Jacksonville reacted quickly to take care of a small mistake that happened during a routine service, and for that I am very grateful. Thank you to the service team! More

by Adamgda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie, Ashley, Robert
Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

They are pretty goo with appointments on the other side they did not do the entire job and told me everything was done More

by tannya_burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
susan
Apr 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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