AutoNation Ford Jacksonville

The sales associate and finance officer were great. Pleasant and efficient. Thank you very much. Pleasant and efficient. Thank you very much. More

Bad experience with sales person and supervisors. They don’t Not train their sales people to know that a customer cannot give a deposit for a vehicle that has not being fully inspected yet. After bei They don’t Not train their sales people to know that a customer cannot give a deposit for a vehicle that has not being fully inspected yet. After being told by used car sales manager Noel and sales person Diego to come in to give a deposit on the 2016 Porsche PANAMERA, I arrived and was declined by the used car Director Fadil to give a deposit. Supposedly “3 other interested parties” were declined from giving a deposit. However, I was the 4th interested party and was given the 1st choice to buy the vehicle after the inspection. To me, I was xx’d by Fadil and the “3 other interested parties” were unfairly treated. I was able to buy the car ahead of them. One good thing though is that Fadil gave in to replacing the 2 front tires. That’s because I insisted since they’re worn out and were 4/32 in measurement. I insisted to do the right thing and he finally gave in. 2 weeks after my purchase (10/14/24 a holiday ) had a 1030 appointment for warranty alignment and tire balance. 2 hours after the car had been in service, I’m told by Amber that the alignment could not be done at their facilities. She said that the car had to be sent to the Porsche dealership to be aligned. How could they not know that they couldn’t align the car there to begin with? Then half hour after Amber came back to me to tell me that after all they’re able to have it aligned there instead of sending it to the Porsche dealership. Amber said “they found a machine and one of the guys used to work for Porsche” so I had to continue waiting. It took them from 1034-1305 (2.5 hours) to figure out that they could accomplish the service. Then I had to start waiting for the alignment to be started at that time. I wasted my entire holiday in there waiting. Overall disappointed of how very disorganized they are operating the service department. More

I am very satisfied with the transaction of buying my 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants his customers to be happy not just to make a sale. I highly recommend purchasing a vehicle from Jason and this dealer. The financing process was super smooth as well with who assisted me. More

Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned earlier than expected. More

Great place and good deals. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. More

Joseph my sales guy went out of his way to find a car that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I would recommend him and this dealership to anyone looking for a vehicle. More

One of the best dealers I ever went to. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. More

They left me waiting in the place for 4 hours, no one helped me to tell me something, Sheenika helped me and she is a bad perso helped me to tell me something, Sheenika helped me and she is a bad perso More

Terry was awesome! ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. More