AutoNation Ford Jacksonville

My experience was stellar with Ford Nation. It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to m It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to my advisor Miss Jennifer who then walked me through the entire process. I was also given a rental car. I received texts and phone calls throughout the next few hours explaining the process. I was pleasantly surprised to receive a phone call in the afternoon that the truck was ready and everything completed. I also felt the price was fair. Thank you kindly Ford Nation, you’ve gained a new customer. More

Kelly Dean ! !! always the best!!! right on point with my issues with my company car. !! always the best!!! right on point with my issues with my company car. More

I purchased a used vehicle on 11/24/24. The negotiation went well enough that I was able to leave my trade-in and drive away with my purchased vehicle.. I was ‘owed’ a new windshield. The w The negotiation went well enough that I was able to leave my trade-in and drive away with my purchased vehicle.. I was ‘owed’ a new windshield. The windshield was finally installed on 2/14/25. I could never get any viable information on why it was taking so long to get the windshield until 2/10/25 when I was advised the windshield had arrived and could be installed on 2/14/25. Even when I arrived at the dealership there were delays. Hence the bad rating that I would not recommend the dealership to anyone else. More

Found a unicorn of a car with my son- met the GM Justin and salesman JR just tire kicking the following weekend I called Justin and explained everything to him told him what to tell FMC and what interest r and salesman JR just tire kicking the following weekend I called Justin and explained everything to him told him what to tell FMC and what interest rate and warranty I wanted- an hour later he called back with exactly what I asked for and picked the car up 4 hours later- excellent experience- only thing I wish they had was the SPOC program and docusign- More

very happy and shuttle service was excellent very happy with service dept darren was very helpful with service dept darren was very helpful More

Had a great experience with Auto Nation ford Special ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted More

I visited AutoNation on Philips Hwy. , several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreove , several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreover, through his pricing analysis and due diligence, I was able to purchase a Mustang Mach e. W Thomas US Coast Guard (Ret) Veteran More

The sales associate and finance officer were great. Pleasant and efficient. Thank you very much. Pleasant and efficient. Thank you very much. More

I am very satisfied with the transaction of buying my 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants his customers to be happy not just to make a sale. I highly recommend purchasing a vehicle from Jason and this dealer. The financing process was super smooth as well with who assisted me. More

Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned earlier than expected. More