AutoNation Ford Bellevue

Very pleased with the work done on my Ford Edge and the service writer Michael was awesome! service writer Michael was awesome! More

Took our 202 Escape Hybrid in for a 'checkup' prior to taking our first big trip - they checked everything for us, and it was all good. ANFB provided a Lyft ride back to work, and back to the dealership taking our first big trip - they checked everything for us, and it was all good. ANFB provided a Lyft ride back to work, and back to the dealership when the work was done. Always very satisfied with ANFB - both sales and service. More

87 days after i purchased a used Escape the power steering went out. I called for a service appointment and was given an appointment the next week do to heavy demand. The steering repair cost $200 steering went out. I called for a service appointment and was given an appointment the next week do to heavy demand. The steering repair cost $2000 and my claim as denied because the warranty expired 5 days after the wearranty expired. I argued that the malfunction occurred within the warranty periode but the dealer pushed back because the problem was not diagnosed with int 90 days. Be wary purchasing from this dealer. More

Paul was extremely helpful and caring. He even helped me up the stairs which are very difficult for me. Thank you very much up the stairs which are very difficult for me. Thank you very much More

Be sure to check the date on the tires and battery, because less than 6 hours after pulling out of the lot, one of the 11 year old tires literally exploded, and after a month I'm still waiting for reim because less than 6 hours after pulling out of the lot, one of the 11 year old tires literally exploded, and after a month I'm still waiting for reimbursement from the dealership for just one tire despite needing to buy an entire set. The battery was also nearly 8 years old and setting it up to a battery tester showed it had at most a week of life left. Good thing I tested it since I guess they didn't. Calling the dealership is like pulling teeth to get an answer out of anyone. And the sales rep who sold me the vehicle and said to contact him if I had an issues vanished as soon as I left the door. I'm not leaving one star because the truck hasn't been engulfed in flames nor any other issues, but you'd expect a dealership to at least properly maintain the cars themselves, since I had to spend $500+ on something the dealership should be responsible for. More

Dealer was perfectly pleasant. Price was fair. We saw Dealer was perfectly pleasant. Price was fair. We saw the car prior to it being cleaned, and were promised an ozone treatment to deal with the odo Dealer was perfectly pleasant. Price was fair. We saw the car prior to it being cleaned, and were promised an ozone treatment to deal with the odor and a thorough clean as the interior was grubby. We agreed to buy it though because it was a pretty good price. Having driven over an hour to collect it a few days later - having been promised it no longer smelled - we found the seats were still badly stained and despite alledgedly having an ozone treatment the car still smelled of dog. While they offered to re-treat the car to deal with the odor, since it's a three hour trek for us to go there and back (at best), we decided to just take it and clean it ourselves (which is when we found that it had been poorly cleaned - there were still envelopes and food wrappers under the false floor in the trunk, and dog hair under the seats where the fold). So: Price: pretty fair Dealer fees: okay (and they weren't super pushy about warranties and extras) Promises to clean: take with a massive pinch of salt. More

I've worked with Paul in service for several years. He is extremely knowledgeable and professional. He is the reason I go back. I only wish the on hold times would be a bit more reasonable when I call. extremely knowledgeable and professional. He is the reason I go back. I only wish the on hold times would be a bit more reasonable when I call. More

Our service advisor Steve Martin was fantastic. Very thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on rea thorough and down to the detail - even walking me through the why and how of RE booting my software system in the truck. He also communicated on readiness schedule to allow me to plan my day. More

Autonation/Bellevue has been a great resource for my Ford Explorer. Reasonably fast turn around on repairs. Paul Hinzpeter has helped me a couple of times and has always been courtreous, informative, and com Explorer. Reasonably fast turn around on repairs. Paul Hinzpeter has helped me a couple of times and has always been courtreous, informative, and communicative. More

The service department likes to take their time and doesn’t try to get you out as soon as possible. The mechanic that worked on my vehicle finished servicing it and took a 30 minute break before bringi doesn’t try to get you out as soon as possible. The mechanic that worked on my vehicle finished servicing it and took a 30 minute break before bringing my vehicle back to the service office. More