AutoNation Ford Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Michael at AutoNation Ford of Bellevue is whom I've worked with on my last half dozen visits there in the past few years and I have never had a bad experience!!! He strives each time to make sure I kno worked with on my last half dozen visits there in the past few years and I have never had a bad experience!!! He strives each time to make sure I know what needs to be done, when it will be done, and the associated labor and part costs. He will also ask me before or even while the work is being done, if I have any other concerns or needs that have come to mind. He looks you straight in the eye and gives you 100% focus and attention as if I was his only customer of the day. It appears that his peers in Service are all a well oiled (pardon the pun) team who back each other up in many ways. This is how a dealer Service department needs to be run which also says a lot about the Management at AutoNation Ford of Bellevue. Thank you!!! More
Communication from the assigned Salesman was terrible! We Ordered our Bronco and a few months in our original salesman left and Alper took over. He would not answer emails or voicemails left for him. O We Ordered our Bronco and a few months in our original salesman left and Alper took over. He would not answer emails or voicemails left for him. Only way I could get a hold of him was to call the main number and have another salesman transfer me to him. More
I purchased my 1st Ford at Bellevue AutoNation and as a long time patron with their service dept. since 2011. My advisor Paul, Always deliver excellence customer care & best advise in all my visits. You ca long time patron with their service dept. since 2011. My advisor Paul, Always deliver excellence customer care & best advise in all my visits. You can assured that when you service your vehicle here, you'll be well taking care of. More
Having a form that requires your client to do extra work (typing) is bad customer service...you should make me work as little as possible to give feedback. So, while service at the station was good...this (typing) is bad customer service...you should make me work as little as possible to give feedback. So, while service at the station was good...this questionnaire is not. More
Paul is the subject matter expert who provided me top rate customer service, information and accommodations. I am truly satisfied with his and Ford’s service. I truly hope to continue doing business wi rate customer service, information and accommodations. I am truly satisfied with his and Ford’s service. I truly hope to continue doing business with Ford! More
Staff, especially Tim in Sales & Dee in Finance were especially helpful: & cooperative. everything regarding the car & financing thoroughly explained, especially helpful: & cooperative. everything regarding the car & financing thoroughly explained, More
Just got my truck back from a recall repair. This is the second time this recall has been worked on. Steve in the service department did a fantastic job keeping me updated with timely information on the re second time this recall has been worked on. Steve in the service department did a fantastic job keeping me updated with timely information on the repair-good and bad. I appreciate the honestly! Great stuff! More
First time experience; Fantastic customer service. Nice, polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. polite, professional. Paul Hinzpeter in Service actually called my by name as I approached him. Very clean facility. More
Absolutely outstanding experience at AutoNation Bellevue Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired w Ford Dealership. My pickup had a faulty Rear window and stopped defrosting. Josh Benjamin and Dealership went above and beyond to cover the expired warranty on already replace glass in 2018. Specifically want to mention Josh who worked with Ford to cover much 60% cost, then Dealership covered rest of the remainder cost. I can’t be humble at this gesture of Josh, AutoNation Bellevue Ford and Ford to cover the cost and earn 5 star satisfaction/experience/service ratings. Thank you More