AutoNation Ford Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They honored the price and financing that I was quoted 9 months earlier even though prices increased substantially and the financing offer had expired. months earlier even though prices increased substantially and the financing offer had expired. More
Service was thorough, explanation clear, did not have to wait to pick up vehicle. Suggest more communication on service status during the repair. Work was well done. wait to pick up vehicle. Suggest more communication on service status during the repair. Work was well done. More
The process was smooth. Time spent at dealership longer than we wanted. Process could be faster and smoother. Most disappointing was they said the car had been detailed Time spent at dealership longer than we wanted. Process could be faster and smoother. Most disappointing was they said the car had been detailed and it had not. Found the paper floor protection coverings shoved under the front seats. Had not been vacuumed or washed. I like it when the dealership put the tire sheen on and that was not done. Would have expected Ford to do a better job in this area. They also never asked to familiarize us with the functions of the car. We had to read the manual. The customer service after the deal was made was less than average. Improvement on making the customer feel valued could use some work. More
Michael, in the service dept. was informative, timely, professional and knowledgeable. Also, and most importantly, willing to share information and easy to contact. He’s the man. was informative, timely, professional and knowledgeable. Also, and most importantly, willing to share information and easy to contact. He’s the man. More
As always a great experience with AutoNation service department. I used to do all my business with the Issaquah dealership but they lost all my business by treating me more like a number. My service m department. I used to do all my business with the Issaquah dealership but they lost all my business by treating me more like a number. My service manager Michael us always helpful and makes getting in and out fast and friendly. Highly recommend this service department. I drive past two other ones to get the level of care I want. More
Our service tech Josh did a great job communicating what was wrong with our 2007 Expedition. He kept us informed on the progress, parts needed and timeline it took to get repairs complete. was wrong with our 2007 Expedition. He kept us informed on the progress, parts needed and timeline it took to get repairs complete. More
Auto Nation Ford of Bellevue has been my go to Ford dealer the last 7 years and 3 new Fords. My last Purchase being a 2022 Ford Bad-lands Bronco. Auto Nation Ford of Bellevue has a top notches servic dealer the last 7 years and 3 new Fords. My last Purchase being a 2022 Ford Bad-lands Bronco. Auto Nation Ford of Bellevue has a top notches service department where service techs and managers care. They give their best to keep Ford customers returning not only for great service but for new or used cars. Working with Auto Nation Ford of Bellevue has always been a pleasure. They care and it shows. More