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AutoNation Ford Bellevue
Bellevue, WA
699 Reviews
AutoNation Ford Bellevue is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 14,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family. Below we have outlined some reasons why you should choose AutoNation Ford Bellevue for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 699 reviews
April 29, 2022
Excellent service. Tim is easily available, upbeat and very helpful. No hard sells! Tina is very pleasant and professional with the paperwork. We are very happy with o Tim is easily available, upbeat and very helpful. No hard sells! Tina is very pleasant and professional with the paperwork. We are very happy with our truck and the full experience. More
by kadams2517
Employees Worked With
Tim Stakkestad
April 29, 2022
There was a minor service issue that required attention. Josh said, "Just stop by when convenient and we will handle it." And that's exactly what happened. Excellent service. Josh said, "Just stop by when convenient and we will handle it." And that's exactly what happened. Excellent service. More
by Wally
Employees Worked With
Josh Benjamin
April 28, 2022
Very poor communication. Had to call about status of truck. Hard to get hold of right person. Next time I may call another ford dealer or independent repair shop. a bit o Had to call about status of truck. Hard to get hold of right person. Next time I may call another ford dealer or independent repair shop. a bit on. the expensive side. More
by gumballmike
Employees Worked With
mike
April 24, 2022
The service was exhilarating, I arrived on time, there was no wait, and the work was completed in the amount of time estimated. A wonderful experience. was no wait, and the work was completed in the amount of time estimated. A wonderful experience. More
by ftrexler48
Employees Worked With
Paul Hinzpeter
April 20, 2022
Great experience from preorder to delivery of our 2022 Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help d Ford Maverick. Tim was easy to work with during the entire 8 month process. We absolutely LOVE our Maverick! Thank you for all the updates and help during the long but worthwhile wait. More
by HiramIreton
Employees Worked With
Tim Stakkestad
April 18, 2022
I had an appointment at 11:40am for a lab oil change & 2 recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as recalls needed to be done on my new bronco sport. I showed up on time, the guy taking in my car was super nice. I initially marked my appointment as a waiting appointment but the day had changed so I said I was leaving it for a couple of hours & I’d be back in a bit, figure that way they got a little wiggle room if something came up & I didn’t have to sit there for an hour. So 3 1/2 hrs go by & there is no call from the service department, so I call them, surely my car is done OR if they had a problem I would have known by now. That’s when I get the displeasure of dealing with Stevie & his complete cockiness & unprofessionalism. Before I can even finish my sentence to ask what’s up with my car, he cuts me off telling me “they’re taking it now” … NOW? 3 1/2 hrs AFTER my appointment time. I tell him I’ll be back to the dealership in about and hour, I’m then told he’ll call me if it’s ready, sir, no matter what I’ll be there, I need my car & you’ve ample time to get it done or alert me to an issue. He then says “we’ll if it’s ready you can have it” and blows me off. I show up an hour & a half later, & again he cuts me off saying it’s “almost done” I say “almost done as in 10/20/30 minute? And hour” .. he tells me 30 mins. An HOUR later I have to go to him & say “Steve is done yet what’s going on?!” He tells me it’s done and has the audacity to THROW the keys at me on the counter at me. Slam a car coupon on the counter and proceeds to tell me they could only do one recall & the parts for the other recall he doesn’t know when they’ll get or what they call me. Sounds pretty on point for the service Steve provides. FIVE HOURS later my car is ready. Five hours for an oil change & a small recall. Never again will I go to this dealership, what an absolute dick Steve was. I can’t believe he has a job there still. Incredibly rude. More
by Jen
Employees Worked With
Steve in the service department
April 15, 2022
The relationship started well. However, I found that my driver’s side mirror didn’t work on the drive home. I texted George. He said to come in and he would see about getting ser However, I found that my driver’s side mirror didn’t work on the drive home. I texted George. He said to come in and he would see about getting service to fix it. I came in, spent my time and gas and was told the car was AS-IS and you would not fix it. If that is your Store policy, why did I waste my time and $$ to drive to Bellevue ? I was told that a functioning drivers mirror is not a safety issue and was not part of the 50 point safety inspection. I like the car so far but the service has something to be desired. I had offered to buy a new mirror if you guys would install it for me. That seemed like a nice compromise. Nope. Not store policy. All of this could have been done over the phone or you could have been nice and met me half way with my suggested fix. It felt more like “we have your $$, you have a car, we are done” It felt like a bad way to end the relationship and I am not inclined to have anything positive to say about this dealership. I hope that helps how you deal with the next customer. I will not be back for my next car. More
by Hans
Employees Worked With
George
