AutoNation Ford Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 699 reviews
Paul is who made this experience! He made everything so easy and understandable with a great attitude. I really hope he gets all the recognition because if it wasn’t for him I would b He made everything so easy and understandable with a great attitude. I really hope he gets all the recognition because if it wasn’t for him I would be in tears. More
Prompt, courteous, knowledgeable, with excellent preventive maintenance advice. Won't sell unneeded products, always generous with a complimentary car wash voucher. Reliable and trustworthy with c preventive maintenance advice. Won't sell unneeded products, always generous with a complimentary car wash voucher. Reliable and trustworthy with concern about not wasting your time in the scheduling of drop off vs. waiting for your vehicle. More
After waiting 6 months for a part to come in, I was scheduled for an appointment Monday morning. The job should have taken 1-2 days max and when I called Friday they still hadn’t started to work on it scheduled for an appointment Monday morning. The job should have taken 1-2 days max and when I called Friday they still hadn’t started to work on it. Poor communication and when explaining to the GM he never got back to me. Will never give Autonation business again. More
Scheduled a same day service to replace the original battery for my 2016 F-150. Thankful that they were able to get me in that day since the battery would no longer hold a charge. On arrival, agreed to battery for my 2016 F-150. Thankful that they were able to get me in that day since the battery would no longer hold a charge. On arrival, agreed to purchase a lifetime battery for $199 + tax. I knew that a replacement battery was likely $120 so I felt the $199 was reasonable to pay so I'd never have to buy another battery for as long as I owned the pickup. Once the work was completed, I was advised that the $199 lifetime battery was not available and instead they installed a battery with a 3-year warranty for $189 + tax. Understandably (I think) I balked at the $10 difference between a lifetime battery and a battery with a 3-year warranty, especially since the battery that had been installed at the factory lasted 6 years. The service advisor responded by knocking $14 off the $189 price, down to $175 + tax. Needless to say, I still felt that paying the dealer nearly $200 for the battery was offensive and I politely stated as much. I also indicated that I would take my service needs elsewhere after this instance of obvious price gouging. The advisor then lowered the bill once more to $152 (including tax). Strangely enough, that works out to be consistent with the install of a comparable battery at other locations. I'll let someone else offer an opinion about why they came down over $55 from the initial price they quoted me versus what I actually ended up paying. Suffice it to say, as big of a hassle as it is to switch where I get my pickup serviced, I'm not willing to do the dance with the service department of AutoNation Ford of Bellevue any longer. More
I found everyone to be very friendly throughout the entire Ford Bronco purchasing process. Automation Ford Bellevue kept me informed about what was happening and when with my order. After delivery, The entire Ford Bronco purchasing process. Automation Ford Bellevue kept me informed about what was happening and when with my order. After delivery, They went the extra mile to setup all my future service appointment dates and ensured that my new 2022 Ford Bronco left with a full tank of fuel. More
Dealing with some dealerships and sales people can be a headache. Here, there's not that push to buy. You like the vehicle, then you like it, you don't, you don't. No one here is going to be in your face. headache. Here, there's not that push to buy. You like the vehicle, then you like it, you don't, you don't. No one here is going to be in your face. Just good people helping you find what you're looking for. It's real people helping real people. Brought my buddy from Alaska here to buy a truck, I bought a truck from here. Enjoyed working with people that want to work with you. More
I noticed an improvement in having my calls answered in a timely when calling for a service appointment. When I arrived for my appointment my car was taken right away. timely when calling for a service appointment. When I arrived for my appointment my car was taken right away. More
My service advisor Paul Hinzpeter is the best! I couldn't thank him in person when I picked up my car so here I am. Thank you Paul! I appreciate for all you do! I think ALL the service advisor sho I couldn't thank him in person when I picked up my car so here I am. Thank you Paul! I appreciate for all you do! I think ALL the service advisor should be like Paul. Give this man a raise!! Tony. More