AutoNation Ford Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I worked with Domenik over the phone and made an appointment for the next day. Domenik and the rest of the crew were very friendly and enthusiastic. The price was right, the car was what I wanted s appointment for the next day. Domenik and the rest of the crew were very friendly and enthusiastic. The price was right, the car was what I wanted so I bought it. The car was very clean, detailed and delivered with a full tank. Very cool! More
Very friendly staff. Trouble handling repairs for used car that is not a ford, and poor follow through when problem wasn’t easily resolved. Makes it difficult to recommen Trouble handling repairs for used car that is not a ford, and poor follow through when problem wasn’t easily resolved. Makes it difficult to recommend them. More
I had a flat tire. They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another tr They were able to patch the tire and go ahead and do a full service that I was scheduled to come in for a couple of days later, saving me another trip in. Always friendly, fast, thorough, honest and incredibly helpful. More
Tried to obtain a service estimate several times. Left a messages and spoke with a service advisor a couple of times. In all three instances they said they would return the call with estimates, the Left a messages and spoke with a service advisor a couple of times. In all three instances they said they would return the call with estimates, they failed to call back. No promised response was received. I eventually took my auto to another shop for repairs. Another incident, I spoke to a service advisor that said they would provide my Expedition's door code. I asked what the charge would be and he informed me they would do it free of charge. I made an appointment, but when I showed up, they said the charge was going to be a minimum of $100. I informed the service advisor that he said it would be free of charge. After some arguing, he said he would check to see if the mechanic would do it free of charge. I purchased my Mustang from Bowenscarff because of the poor customer service. A friend of mine experienced similar issues with his truck from the Bellevue service department. He eventually purchased his Raptor from Issaquah because of his experience with Bellevue Ford. He said the service he's been getting from Issaquah is much better. It would have been nice if the Bellevue dealership would provide good service since the both of us live near the Bellevue dealership, but unfortunately, we have to drive out to Issaquah to get good service. I would not trust this dealership. They don't follow through. More