AutoNation Ford Bellevue

They were able to get me in for my brake job. Josh keeps me posted as to their progress along the way. I plan to buy my next car from this dealership. My husband and I have bought all of our cars Josh keeps me posted as to their progress along the way. I plan to buy my next car from this dealership. My husband and I have bought all of our cars from them since 1990. More

They are very courteous and timely. I was kept up to date on my cars process. I was kept up to date on my cars process. More

AutoNation / Ford of Bellevue, was the one dealership out of about 10 total that had what I was looking for in make, model, color, and options IN STOCK. The salesman (Tim Stakkestad) was very upbeat, wel out of about 10 total that had what I was looking for in make, model, color, and options IN STOCK. The salesman (Tim Stakkestad) was very upbeat, well mannered, knowledgeable and easy to work with. He gave my wife and I plenty of time for a serious test drive and talking over the car without his presence. The final price more than I really liked but was very reasonable. My one main complaint is that the (post-purchase / before I left the lot) "detailing" of my new 2023 Mustang GT Premium was poor. After getting home, I discovered small tree sap speckles all over the vehicle finish and the interior glass was neglected. I did not mention it to the dealership. I did however decide to get it handled with my preferred auto detail service. I had expected a better detailing from ford... more in line with what I received with the purchase I made 10 years ago with another Ford dealership for my 2013 F-150 STX. In addition, I also discovered a small dent in the top of the left rear fender above the wheel well within 15 minutes of getting home from the dealer and parking in a different light exposure. I promptly called the salesman and was invited to speak with the Sales Manager as well. The dealership assured me that they would make it right. After they inspected the dent a couple days later, (and my giving them a quote based on my preferred tech's inspection and analysis) they gave me the option of having them bring in a paintless dent repair tech or me taking it to my preferred tech and they would pay (or reimburse me) for the work provided I supplied an invoice/receipt. All has gone well so far and I expect I'll see a reimbursement check within 10 days per the Sales Manager's word. During and after my purchase, the entire staff has been great to deal with and I will consider returning when I decide to purchase another Ford. I expect to determine more once I start using my Service Plan. More

Auto Nation Ford Bellevue's service department fulfills my Ford F-150 extended maintenance plan adequately, my Ford F-150 extended maintenance plan adequately, More

It’s easy to make an appointment. My service advisor is very knowledgeable and only recommends what is needed My service advisor is very knowledgeable and only recommends what is needed More

Excellent service from my salesman and from everyone else I dealt with. Car was well prepared and exceptionally clean. I dealt with. Car was well prepared and exceptionally clean. More

The Sales and Service team worked together to make a new truck purchase with a trade in a seamless efficient transaction. truck purchase with a trade in a seamless efficient transaction. More

Fast, clean, friendly service area. Has great shuttle service as well that was prompt and went to my office for drop off and pickup. Has great shuttle service as well that was prompt and went to my office for drop off and pickup. More

Paul, my service manager, has gone out of his way to provide great service. Unfortunately, Ford has not been as accommodating in resolving my service problems with a Sync III system. It took them 4 mont provide great service. Unfortunately, Ford has not been as accommodating in resolving my service problems with a Sync III system. It took them 4 months to finally agree to replace an obviously ATIM module. More

They were fast and efficient. They even called and offered us a complimentary pick up and drop off service. Josh came quickly and was professional and on time. They were honest wi They even called and offered us a complimentary pick up and drop off service. Josh came quickly and was professional and on time. They were honest with what we needed and did not push any services. More