AutoNation Ford Amherst

Received a notice of recall on my 2020 Escape. Service department got me in fast and also serviced the car (oil Change) at the same visit. My service was fast and expedited by Shawn and had me on Service department got me in fast and also serviced the car (oil Change) at the same visit. My service was fast and expedited by Shawn and had me on my way. Keep up the good work. More

AutoNation Ford in Amherst has 2 more satisfied customers! That's a total of 4 from our family! Jeff Wells is the our go-to guy! Not only did he help get our son get started on the right track with customers! That's a total of 4 from our family! Jeff Wells is the our go-to guy! Not only did he help get our son get started on the right track with his 1st vehicle a few years ago, but DJ is now in his 2nd one with Jeff, a brand new Ford EcoSport! Jeff also helped get my mom into a safe & reliable vehicle (a Ford Escape) a few months ago! So, it only seemed natural for my me & my husband to talk to Jeff about trading in our 4 year old Kia Soul. What a fantastic surprise when we drove home in TWO brand new Ford EcoSports this past Saturday! Thank you for everything Jeff! And Alex, who we did all the financing paperwork with, is wonderful as well! Both Jeff & Alex made the whole process smooth & kept our minds at ease the whole time! They are both very professional, personable & fun to work with! We highly recommend that you to go to AutoNation Amherst & talk to Jeff when it's time for your next vehicle! We couldn't ask for better service! More

Auto Nation Was Awesome. .called to hold an EcoSport and they did .Dealt with Marquan ..which was GREAT..Got there and it was ready for test drive loved it..Sat down had a dea .called to hold an EcoSport and they did .Dealt with Marquan ..which was GREAT..Got there and it was ready for test drive loved it..Sat down had a deal.. went to finance and Alex was Awesome to work with and she works with you..Great experience They are Friendly...Helpful ... and treat you well..And recommending.. AutoNation to all BEST FORD DEALERSHIP AROUND these parts ..Thank You so much ... More

Well the help I received From Jimmy was excellent, he did a good job on the recall on my 2020 Escape a good job on the recall on my 2020 Escape More

I worked with Joe Romano; he’s a no nonsense, courteous sales professional who answered every question I had. Joe didn’t pretend to know things he didn’t know, but instead looked them up. Joe and I worked sales professional who answered every question I had. Joe didn’t pretend to know things he didn’t know, but instead looked them up. Joe and I worked on finding the right vehicle for me for four months and I am very happy with my decision. Joe even accommodated my busy schedule and made sure I had everything setup the way I liked before I left. Joe even texted me a week later to see if I had any questions and told me to bring the vehicle back whenever and he’d wash it. Joe’s counterpart in finance, Alexandria Wlaszyn, was a delight to work with, extremely knowledgeable and helped me pick out the coverage plans that made sense for my lifestyle. Absolutely no pressure or sales tactics, just made sure I was happy. Thank you! More

From sales to service I have always been satisfied when I visit Autonation Amherst. Jesse in sales is courteous and patient. Jordan and the entire service department always take care of my car with professio visit Autonation Amherst. Jesse in sales is courteous and patient. Jordan and the entire service department always take care of my car with professionalism and care. More

Prompt service and timely. Convenient appointment and easy making appointment. Answered all questions, courteous, and helpful. Convenient appointment and easy making appointment. Answered all questions, courteous, and helpful. More

Always friendly and helpful with my car needs. Jim took the time to listen and assured me everything would be taken care of. Dropped off my car and received a call little over an hour that it was Jim took the time to listen and assured me everything would be taken care of. Dropped off my car and received a call little over an hour that it was ready for pick up..Jim also called the next day to make sure that everything is running smooth. I always go to AutoNation for my car services as I know the job will get done and I trust their service. More

Gentlemen, I was very satisfied with the friendly service and help with getting my truck's electrical issues repaired this week. Both Jims [ from service and collision repair] were very helpful and took good and help with getting my truck's electrical issues repaired this week. Both Jims [ from service and collision repair] were very helpful and took good care of my truck. Thanks,Kevin More

Great service and workers where very knowledgeable and kind. It only took and hour and they put my car through the car wash for free! kind. It only took and hour and they put my car through the car wash for free! More