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AutoNation Ford Amherst
Amherst, OH
653 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 653 reviews
May 14, 2022
Good customer service but don't know everything about the car. For example, the cars map and other systems, they didn't know how to use it. I had a hard time finding it out since it is controlled by phone. car. For example, the cars map and other systems, they didn't know how to use it. I had a hard time finding it out since it is controlled by phone. More
by Mjemam
Employees Worked With
Marquan
May 13, 2022
Outstanding job on my bronco. Oil change and the works.And wash my bronco when there where done.Will not take my bronco anywhere else.Thanks Oil change and the works.And wash my bronco when there where done.Will not take my bronco anywhere else.Thanks More
by macnd1
Employees Worked With
Service writer
May 12, 2022
They are very pleasant. They try to get the job done with as less wait time as possible. You just drive right in and they take care of you right away They try to get the job done with as less wait time as possible. You just drive right in and they take care of you right away More
by gluggy43
Employees Worked With
Shawn
May 12, 2022
Jeff, in sales, is very helpful and knowledgeable. In the service department, Shaun has taken great care of me over many years. Thanks to the great mechanics. In the service department, Shaun has taken great care of me over many years. Thanks to the great mechanics. More
by Chris
Employees Worked With
Shaun, Jeff, Mike
May 11, 2022
They were very quick to get me approved but I was there for a very long time. I didn’t know how to figure out a lot of the gadgets but thankfully he explained everything.. A+ for a very long time. I didn’t know how to figure out a lot of the gadgets but thankfully he explained everything.. A+ More
by Lyynnards
Employees Worked With
Marquise
May 11, 2022
Easy to schedule, plenty of choice for appointment dates and times, and thorough service. Wanted them to look over a used car I recently bought for my daughter, and they checked everything to make sure car and times, and thorough service. Wanted them to look over a used car I recently bought for my daughter, and they checked everything to make sure car was safe and in good running condition. More
by kriskoepp6997
Employees Worked With
Ronnie Adkins
May 11, 2022
Fast, efficient and courteous. Everything was handled professionaly and we were very pleased with their service. A sure winner. Thank you so much for an effortless service. Everything was handled professionaly and we were very pleased with their service. A sure winner. Thank you so much for an effortless service. More
by pierce4108
Employees Worked With
Sjawn
May 09, 2022
They were kind and curious,also on time with there service would recommend everytime.service employee was made it easy to understand as ND A+ All the way around. service would recommend everytime.service employee was made it easy to understand as ND A+ All the way around. More
by smitty102201
Employees Worked With
Don't know the name
