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AutoNation Ford Amherst
Amherst, OH
653 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 653 reviews
February 05, 2024
Very poor follow-up after the sale. Promised to mail second key to purchased vehicle but did not. Did not return phone call or email inquiries. Salesman then denied it. Very disappointe Promised to mail second key to purchased vehicle but did not. Did not return phone call or email inquiries. Salesman then denied it. Very disappointed with him and his management. More
by garyweed
Employees Worked With
Donovan
January 30, 2024
We found everyone to be very professional in learning our needs and then finding great options for us. We are more than satisfied with our experience and would definitely recommend this dealership in the fut needs and then finding great options for us. We are more than satisfied with our experience and would definitely recommend this dealership in the future. More
by Charles and Pat Church
Employees Worked With
Pete Spadaro, John Barcia Sam Lee
January 16, 2024
Ty my salesman and Petectge sales manager did everything possible to make sure my purchase went smoothly. Ty also followed up with me to make sure I was satisfied. The weather was cold the day I purchase possible to make sure my purchase went smoothly. Ty also followed up with me to make sure I was satisfied. The weather was cold the day I purchased, Ty pulled the car inside to make sure I was comfortable! More
by Kcschneider19
Employees Worked With
Ty
January 06, 2024
Izaiah Thomas helped me find the perfect car. He was attentive to my requests and budget. Throughout the process he answered all of my questions promptly and with patience as I knew nothing about He was attentive to my requests and budget. Throughout the process he answered all of my questions promptly and with patience as I knew nothing about buying a car.. The Sales Manager also contacted me to confirm that all was being done to help me with my selection. I drove home confident of my choice. I highly recommend AutoNation Ford Amherst Ohio More
by Lynn
Employees Worked With
Izaiah Thomas
January 02, 2024
I called Matt before I came out because it was more than an hour to get to the dealership. They gave me a price for my trade in over the phone, and the price remained the same when I arrived. The process wa an hour to get to the dealership. They gave me a price for my trade in over the phone, and the price remained the same when I arrived. The process was quick and easy and they treated me right. Thank you. -Joseph More
by JosephG
Employees Worked With
Matt drol and used car manager
December 08, 2023
My car had engine problems, I got in quickly they ran diagnostics on the car and discovered quite a few problems. They dealt with the extended warranty, gave me a new fully loaded ecosport with 10 miles diagnostics on the car and discovered quite a few problems. They dealt with the extended warranty, gave me a new fully loaded ecosport with 10 miles on it to drive and fixed the car when the parts came in. Gotta love that supply chain. More
by Jewels
Employees Worked With
Shaun
