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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
653 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 653 reviews

September 10, 2022

Auto nation ford has very welcoming staff and environment. I was greeted the moment I walked through the doors and linked to a salesman. More

by Nikki.0101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquan
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Sep 14, 2022 -

AutoNation Ford Amherst responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

My service rep was great! He walked me through the process and made sure my vehicle was done on time! More

by Jennifer Linn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (advisor)
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Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2022

Shawn was awsome, he took care of all my needs. very friendly and very helpfull! More

by ctn41469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

The service department always takes care of my maintenance needs as quickly as possible and keeps you informed on any issues. More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 12, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 08, 2022

Service department got my car in as scheduled, confirmed what needed to be fixed and at a fair and honest price. Highly recommended, Shawn does a great job as well as the rest of the staff. Thanks again for More

by blazindego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 05, 2022

Everyone I spoke with were very friendly. Loved that they took my car and washed it. More

by frannie103
Recommend Dealer
Yes
Employees Worked With
David and not sure if the ladies name. She did the intake.
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Sep 12, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 05, 2022

Friendly and helpful with any questions or concerns I have about any recalls or concerns i might have More

by Peteg317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
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Sep 12, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 04, 2022

The dealership took care of the recall quickly. We will go back for any other issues. More

by Smiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James bonczocha
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Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

I had break problems, And I called Shawn @ Autonation. Shawn set up an appointment, And two hours later he was Done. Shawn is the only one I want working on my car. Thanks Autonation. More

by walterw0629
Recommend Dealer
Yes
Employees Worked With
Shawn Van Antwerp
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Sep 09, 2022 -

AutoNation Ford Amherst responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

Service took too long for being 1st appointment of the day. I only had an oil change and rotation and the wiper blades were way over priced. More

by cruz98925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
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Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

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