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AutoNation Ford Amherst

Amherst, OH

Overview
Reviews
Vehicles
4.8
653 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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8000 Leavitt Rd.

Amherst, OH

44001

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Showing 653 reviews

April 17, 2023

The person I called me and gave me a quote on how much everything cost was rushing me and they did not explain a lot More

by Lusanea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Apr 21, 2023 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (440) 296-3021 so we can assist you further.

April 17, 2023

Very pleased, good service clean facility and short wait time. No bad experience with any department More

by P.herman1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names
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Apr 21, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 13, 2023

I was very please to work with Kaitlin Dawes! She got my car out as promised in a timely manner for all the work done Sincerely JP Martin More

by jpm585050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dawes (awesome)
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Apr 21, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

I was very happy with the service I received. I will definitely use them again. As an added bonus they even washed my car for free. . More

by spfinney7@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikki
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Apr 21, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

Excellent service. Customer service was very polite and helpful. I highly recommend. I've never had an issue More

by dawn321980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wells
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Apr 21, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

I was promised they were going to fill my windshield fluid. Th dr y did not. I was told after 2 days wait that they could not use there tester on my car and that I would have to the it to a hyundai deal More

by Norvaross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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Apr 07, 2023 -

AutoNation Ford Amherst responded

Hi Norvaross, we are deeply disappointed by your experience at AutoNation Ford Amherst. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

April 03, 2023

For the last 20+ years AutoNation Ford Amherst has been my family's "go to" dealership and the reason we keep returning is because of the friendliness of the sales associates and the service team. More

by dmwhite311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
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Apr 07, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2023

Service was completed in a timely manner, however I found the suggestion for an alignment on such a low mileage car way off base, everyone was very cordial. I did think it a little rude for garage manager(?) More

by Jesnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Sorry was not made aware of names
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Apr 04, 2023 -

AutoNation Ford Amherst responded

Hello Nancy, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 27, 2023

Super speedy work and check out process. I had multiple issues with my vehicle and it was only there for a day. More

by Sarah H
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 30, 2023 -

AutoNation Ford Amherst responded

Hi Sarah, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 24, 2023

Great service! Service was performed quickly and everyone was friendly. I would recommend to anyone. More

by Satisfied!
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names. Sorry!
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Mar 29, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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