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AutoNation Ford Amherst
Amherst, OH
653 Reviews
For residents in the west Cleveland area, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Amherst. Our dealership features one of the largest inventories of new and used Ford vehicles in the Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 653 reviews
April 28, 2023
This my first purchase in 12 years. My son located the car online. We went there to view the car. The rest is history. Everything went as promised and I am impressed with the service. My son located the car online. We went there to view the car. The rest is history. Everything went as promised and I am impressed with the service. More
by Bevjdoo
Employees Worked With
Izaiah Thomas
April 26, 2023
I purchased a 2022 Ford Escape from Auto Bation Ford Amherst. Lonnie Sherril, Jordan Barnard, and Sam Lee, we're Amazing with Everything!!! Amherst. Lonnie Sherril, Jordan Barnard, and Sam Lee, we're Amazing with Everything!!! More
by Leslieroig99
Employees Worked With
Lonnie Sherrill, Jordan Barnard, Sam Lee
April 25, 2023
They were nice and helpful. They were able to help break down the cost of the warranty. I wish the car prices were negotiable. They were able to help break down the cost of the warranty. I wish the car prices were negotiable. More
by Kb1621
Employees Worked With
Jordan and the guy who does financing
April 21, 2023
I have a good friend that I go to when I’m buying my cars. He’s always treated me and my wife with respect and honesty. I never have a problem with with the service department. They always take care of cars. He’s always treated me and my wife with respect and honesty. I never have a problem with with the service department. They always take care of my problems and always try to answer my questions. They go out of their way if I I am in a hurry to get my services done so I can leave. So far a job well done! Keep up the good work. More
by tonyr0612
Employees Worked With
Jesse Hernandez
April 20, 2023
I received a call as soon as they got my vehicle! Very open about everything going on through email! Truck was done 3 days before the quoted date! I greatly appreciate all their help! Very open about everything going on through email! Truck was done 3 days before the quoted date! I greatly appreciate all their help! More
by Hendersonoftwins2
Employees Worked With
Frank
April 20, 2023
Staff is polite, however communication overall is a big area for improvement here. I received different information every-time I was contacted. Fortunately I did my own research on behalf of what was cover area for improvement here. I received different information every-time I was contacted. Fortunately I did my own research on behalf of what was covered under warranty and what was not. Scheduling was also an issue though we were provided a loaner vehicle for the inconvenience. More
by Chasityc
Employees Worked With
Ryan
April 19, 2023
Fantastic service. Questions always answered. Mary and Caitlyn were great customer service reps. Both kept me informed on the wait for the part needed.( It's been a Questions always answered. Mary and Caitlyn were great customer service reps. Both kept me informed on the wait for the part needed.( It's been a year's wait since purchasing the car from another dealer.) I would definetly recommend Auto Nation for any of a customer's needs. Great place, wonderful service and caring employees. More
by bak12101950
Employees Worked With
Mary, Caitlyn
