AutoNation FIAT Mall of Georgia

Well worth the drive from NW Florida to complete the transaction. I am in commercial real estate and do a lot of mostly local driving. My primary requirements were for an economical pre-owned vehicle th transaction. I am in commercial real estate and do a lot of mostly local driving. My primary requirements were for an economical pre-owned vehicle that I would be happy to pull up to a client's place of business in. Chris Hall listened to my needs and overcame a couple challenges to get the deal done quickly and professionally. In my opinion, he delivered the perfect vehicle at the right price - a 2010 Honda LX-S that looked brand-new inside and out. The car and financing terms both exceeded my expectations. I would highly recommend Chris Hall to anyone looking for a vehicle! More

A friend saw a below-book-value 2011 Honda Pilot listed on eBay motors. I called up and talked to Chris and set a same-day appointment: Sunday afternoon at 4PM. My wife was working, so I had our two year on eBay motors. I called up and talked to Chris and set a same-day appointment: Sunday afternoon at 4PM. My wife was working, so I had our two year-old and we drove our old SUV up there for trade-in. We were an hour late... 5PM, and they were scheduled to close at 6PM. The Pilot was exactly as advertised, like-new condition, except for seemingly more mileage on the tires than might be expected for 16k miles. We transferred the car seat and went for a test drive. Sold! Chris was friendly and accommodating as my daughter messed with things and nearly wrecked the paperwork a few times. Chris was able to match the rate we had checked elsewhere, and he did the paperwork and waited patiently as I had to text all the information to my wife, get proof of insurance faxed from USAA, etc. It took about 3 hours to finish everything because I had my girl to manage and because I had to relay information to my wife. 8PM... By this time, my daughter was climbing all over me and whining and making stray marks on the paperwork; it was nearly her bedtime and we were at least an hour from home. It was still raining (had been all day) and Chris went out and pulled my old car around back to help me transfer my stuff into the new car. My little girl and I were finally headed home in a (nearly) new car. 8:30PM ... I realized I had left my garage door opener in the trade-in car. I called Chris on his cell... he picked up and assured me he'd mail it to me. The next morning he mailed my garage door opener and also the parking permit I left hanging from the rearview mirror. Chris really smoothed everything out and made the otherwise crazy evening a success: we got the right car at the right price and no snags. More

One of the absolute worst experiences! My mom and I went out to purchase 2 Fiats... I had extensively spoke with the dealership on line. I told them where I was at, what price range I wanted to be in and wh out to purchase 2 Fiats... I had extensively spoke with the dealership on line. I told them where I was at, what price range I wanted to be in and which car I wanted. I asked them if they could do it. "Yes! I've ran the numbers and we can make it work!" LONG story short they couldn't. 6+ hours up there and they INSISTED on separating my mother and I "to save on time". Had my mom in financing selling her all sorts of crap I already told them she didn't want. Then of course after they finished with her, somehow they couldn't get to me because the banks were closed. They would work on it first thing in the morning and we'd finish up the following day. NO returned emails, NO returned phone calls. So I went to Landmark Fiat of Atlanta and was in and out in 1 hour! Now we're fighting with Fiat Mall of Georgia because they screwed up my mom's paperwork. They couldn't even get the MODEL right on the papers! Mileage was different on all sheets, they left off the $1000 they were giving her for taking a car with 1,789 miles. They won't respond to her either. But luckily in their sloppy paperwork writing they FORGOT to have her SIGN the Retail Installment CONTRACT. So we're fighting to take this car back and she'll be purchasing one somewhere else!!! So unorganized, HORRIBLE customer service, Massive lack of knowledge. And big time sneaky crooks!!! Bad, BAD dealership!!!!! More

We were able to buy our car in less than 1 hour, no haggles and get the price we asked for our trade. We had a time limit and they got us out of the dealership haggles and get the price we asked for our trade. We had a time limit and they got us out of the dealership More

This was our first big purchase together and it could not have been a more pleasant experience. Chris was very helpful with all the paperwork, making sure we understood everything. have been a more pleasant experience. Chris was very helpful with all the paperwork, making sure we understood everything. More

Excellent dealership. Friendly and personable... willing to work with you. Very accommodating and genuine. I am the proud owner of a 2012 POP. love! I am so happy with my purchase and the excellent customer to work with you. Very accommodating and genuine. I am the proud owner of a 2012 POP. love! I am so happy with my purchase and the excellent customer service. More

Went to Team FIAT to see the the 500 up close. Was looking for a commuter car and was interested to see what FIAT had to offer. Met by Michael Battle who was very friendly and let me test drive the c looking for a commuter car and was interested to see what FIAT had to offer. Met by Michael Battle who was very friendly and let me test drive the car. I was impressed with the FIAT so I went inside and I gave him some info on my trade. He came back with some numbers on my trade that were pretty much ridiculous. Mike Hall (sales manager) was very nice but evidently didn't think I was serious and said that if I was really serious, maybe he could get me more for my trade. The next day I received a call from Michael Battle stating that they were able to get me more for my trade and to come to the dealership and we would work something out. I went up the following evening and Mike Hall had handed the information over to Craig Bogart (another sales manager I assume) as he had to leave for the day. Basically, Craig didn't offer me any more on my trade than Mike offered initially and he told me that I was going to have to "take a bath" on my trade. He proceeded to tell me that my model car was one that rental car companies used and the market was flooded with them making them have very poor trade in and resale value. I had done my research and knew that this was a bunch of xx. Furthermore, he said that there was no markup in FIATs and that he could not discount his vehicle at all. Needless to say, I left the dealership extremely disgusted. The next day I did some research and found that Landmark FIAT in Doraville had almost the exact same FIAT that I was interested in except it had more options and a higher sticker price. I emailed the internet sales manager, told him the car I was interested in and gave him the info on my trade. Immediately, he emailed me back with a figure that was $2,500 more than what I was offered at Team. I drove up the next day and ended up purchasing a FIAT with more options for over $1,300 less than Team. After getting $2,500 more for my trade, this was a difference of $3,800. This is huge in my book...especially when you are talking about a transaction under $20,000. I was absolutely astounded that I had been taken for such a fool at Team. Landmark's staff was super. I am a person that will give credit where credit is due but when I have been taken for a complete idiot, I will let everyone know. The only thing that is unfortunate is that Michael Battle was a very nice sales person but this means nothing when management doesn't have it together. So for the best deal and stellar customer service, I recommend Landmark FIAT if you are in the market for a new FIAT 500. More

I went into this dealership with my expectations low. I was about to purchase my second vehicle. I had a terrible experience buying my first car (from a different dealership) and assumed this experience wo was about to purchase my second vehicle. I had a terrible experience buying my first car (from a different dealership) and assumed this experience wouldn't be much different. I was looking for a Scion TC and they had two of them at their dealership. I went, and fell in love with the first one that I test drove. They were incredibly negotiable on the price, and made my second car buying experience a very good one! They also gave me a very good trade in value for my first car. Craig made me feel comfortable, and actually cares about people, not just selling cars. I am certain that he would be there to answer any questions I may have in the future. I will definitely be sending my friend's to FIAT Mall of Georgia, and I will recommend they see Craig! More

Back in December 2011 , I began the process of trying to trade my Hyundai for a new Fiat Lounge. I went to Landmark first only to be disapointed and they were no help at all. A couple of months later I w trade my Hyundai for a new Fiat Lounge. I went to Landmark first only to be disapointed and they were no help at all. A couple of months later I went to Team Fiat Mall of Georgia. I was pleasantly surprised how easy Craig made the trade with my Hyundai. I am very happy with my new Fiat and it saves alot on gas!! I would definitly recommend this dealership and The Sales Manager was great. More