AutoNation Dodge Ram Colorado Springs

Speeding up the process of closing a sale would be nice. Consistency on wording from sales staff should be essential. For example, on the first time visiting the dealership, the salesman was very nice and p Consistency on wording from sales staff should be essential. For example, on the first time visiting the dealership, the salesman was very nice and patient while I looked at the various configurations of the Ram 1500 in order to determine if or which model would fill needs and wants. The salesman indicated that all 1500 models in stock would have a $12000 dollar discount off the posted price, ostensibly due to the dealer need to.clear out stock. I let the salesman know I would not make a decision until near the end of the month. To be clear, as a consumer, I never make such a purchase on impulse; I always check out competitors and research each one. By the time the last week of the month came around, I had made the decision to switch from Ford to Ram even though Ford runs a superb service department. What dismayed me about Ram, though was the change in wording from $12000 on any given model 1500 in stock to “up to $12000 discount on select models.” I nearly walked and you would have lost a sale. Integrity is very important, therefore in order to get repeat business, a merchant must have it. What kept me was the final contract came out near to what I had predetermined to be a price I would be willing to pay. Looking forward to see a quality service department. More

I came there to buy a new car and I was turned away by the sales people they would not help at all this is not right they would not even talk to me on anything I will never come back there and I will tel the sales people they would not help at all this is not right they would not even talk to me on anything I will never come back there and I will tell my friends not to come there auto Nation is worst then Colorado spring Dodge this is no way to treat people. I was there to trade in my 2018 Dodge Journey it has 20,000 miles on it but they would not even ask if I had money to put down on new car they just kicked me out of the dealer ship. Oh I brought a Jeep from another Dealer ship Auto Nation stinks. More

zac was very good to work with he has an amazing knowledge of the ram trucks and was very helpful in my purchase of my Ram 1500. i would recommend this dealership. the finance dept also found good f knowledge of the ram trucks and was very helpful in my purchase of my Ram 1500. i would recommend this dealership. the finance dept also found good financing they found a payment 20.00 a month less than what was estimateed. More

The entire process from finding what I wanted to purchasing was a seamless transaction. The salesman and finance guy was extremely knowledgeable and helpful. purchasing was a seamless transaction. The salesman and finance guy was extremely knowledgeable and helpful. More

Mark Bovus is a solid and ethical salesman. Highly recommend using him at Autonation anytime. Highly recommend using him at Autonation anytime. More

I went in to look at a new vehicle. Brian Lanning met me and showed me what vehicles were available in what I wanted to see. I found one I liked and we went in to talk about it. Brian Lanning met me and showed me what vehicles were available in what I wanted to see. I found one I liked and we went in to talk about it. More

Decent sales process; sales could benefit from paying a bit more attention to detail. The pick-up took WAY too long; over 2 hours and we prepared ahead of time with insurance documentation, etc. There is bit more attention to detail. The pick-up took WAY too long; over 2 hours and we prepared ahead of time with insurance documentation, etc. There is no way that needed to be dragged out that long. Honestly, the best experience was with Ali, the finance manager. That part, was quick and painless. More

Overall customer service was great! My truck was serviced in a timely manner and I was on my way. I'll definitely be back for additional services. My truck was serviced in a timely manner and I was on my way. I'll definitely be back for additional services. More

Doesn’t know the meaning of service appointment. Took almost 9 hours for an oil change that was scheduled 2 weeks in advance. Just an oil change…9 HOURS and I had an appointment. Took almost 9 hours for an oil change that was scheduled 2 weeks in advance. Just an oil change…9 HOURS and I had an appointment. More

Your service department does not care about there customers. Will not answer the questions on the and do not call you back. Had to show up in person to get answers. Then only to be told the part is customers. Will not answer the questions on the and do not call you back. Had to show up in person to get answers. Then only to be told the part is not under warranty when in fact it was. More