AutoNation Dodge Ram Colorado Springs

My wife and I initially worked with Joel just about a month ago. He was VERY friendly and helpful. We called him back just the other day since we were ready to buy. We worked via the phone for the fir month ago. He was VERY friendly and helpful. We called him back just the other day since we were ready to buy. We worked via the phone for the first several hours, as he searched for the cars and helped in the process. When we went to the dealership later that night, we discovered that Joel was on vacation the entire time, in California, and was still working to earn our business!!! We were VERY impressed with that service. I wouldn't have expected someone to work THAT hard for our business. He was on VACATION, he was supposed to be enjoying himself. But we were very impressed for that type of dedication. He was working with Joe and BC at the dealership at the same time, whom we were referred to once we arrived. They were extremely helpful and was able to find us a GREAT car. I would strongly suggest, anyone looking for a Dodge, to head to Colorado Springs Dodge. More

Joe was very friendly and did not try to push me into anything. He was very professional and bent over backwards to help me get exactly what I wanted. He was easy to work with and so was every one else t anything. He was very professional and bent over backwards to help me get exactly what I wanted. He was easy to work with and so was every one else that helped me to get the process done Great dealgership, very professional and I would highly reccomend them to friends and family. More

Excellent service and great customer service. Matthew Friend was easy to work with and we felt he worked for us and got us the best deal possible. I would highly recommend Colorado Springs Dodge and also Friend was easy to work with and we felt he worked for us and got us the best deal possible. I would highly recommend Colorado Springs Dodge and also Matthew Friend. More

My dealing with colorado springs dodge was very good and comtable very body was helpfull and friendly and the work very hard at getting a very good deal.My salesman work hard getting me what I want and very comtable very body was helpfull and friendly and the work very hard at getting a very good deal.My salesman work hard getting me what I want and very helpfully his.His name is Chris Manaois rate him A+++++++++ His manager Albert check on him to see if very thing was ok and he also was very helpfully A++++++++ in my book The finance guy is Scott he explain the paper work so I understood what was going on and he help my alot A++++++++++ More

Christopher was the salesman we worked with. he was awsome. he didnt make us feel pressured. he allowed us our space to talk about our decison about buying a car. he was very helpful and answered all o awsome. he didnt make us feel pressured. he allowed us our space to talk about our decison about buying a car. he was very helpful and answered all of our questions and concerns we had. i would definatly recommend this dealership to friends and family. thanks so much we love our new car. More

Kevin spent a lot of time with me test driving different vehicles to make sure I got the one that was best for me. Kevin also let me drive two different vehicles for the most of the day to let me get a fee vehicles to make sure I got the one that was best for me. Kevin also let me drive two different vehicles for the most of the day to let me get a feel for them. I felt I got a very fair price with great customer service and was confident I got the vehicle that was right for me. No high pressure sales tactics. Thanks. More

Joe did a terrific job. Very patient with a demanding customer (me). He answered all questions, and worked hard, even sacrificing his "off" time to complete the deal. Great job! customer (me). He answered all questions, and worked hard, even sacrificing his "off" time to complete the deal. Great job! More

Joel was Amazing and did all that he could to get the deal! Joel really went above and beyond :)) Thanks Joel and Thank you Colorado Springs Dodge deal! Joel really went above and beyond :)) Thanks Joel and Thank you Colorado Springs Dodge More

Our sales person greeted us when we came onto the lot, so we did not have any particular person that we planned or hoped to work with. We were very satisfied with Bob Hanson. He was more than helpful and d we did not have any particular person that we planned or hoped to work with. We were very satisfied with Bob Hanson. He was more than helpful and did not push us to purchase our vehicle, and he, in fact FOUND the car we wanted and eventually purchased. At the beginning, we were very pleased with the financial person that helped us, his help and the whole situation. Garth was very efficient when dealing with all the paperwork. However, because the car was not on the lot and had to be brought to the lot, we could not take possession of the car immediately. We had to return the next morning. During that time, were able to find a better financing situation for us. Before we took possession of our car...only about 15 hours after purchasing the auto...and knowing that the paperwork was not even in the system yet, we asked Garth to help us make a change. He told us that he "would see what he could do". I received no call. I tried to contact him the next day only to find that he was not working that day. I was given the opportunity to speak with another finance person and did leave a voice message for him. As of today (6/15), eight days later, I have received NO calls or contact from this dealership. At this point, we have embarked on taking care of alternate financing on our own. Consequently, our rating of this dealership is as indicated. We were pleased with the sales person, and the people (we had contact with) at the dealership, but very frustrated with the LACK of help after the fact. It's as if the deal is done, so they are "finished with us". Very disappointing... More