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AutoNation Dodge Ram Colorado Springs

Colorado Springs, CO

3.8
706 Reviews
For Colorado Springs residents, there is no better place for Dodge and RAM vehicles than AutoNation Dodge RAM Colorado Springs. Our showroom features one of the largest inventories of new and used vehicles in the Colorado Springs area, stocking a wide selection of the latest Dodge and RAM models. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new Dodge cars or SUVs, a new RAM truck, or are getting behind the wheel of one of these for the very first time, we look forward to your visit!
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7455 Austin Bluffs Parkway

Colorado Springs, CO

80923

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Showing 706 reviews

November 14, 2011

The salesman was very pushy the imformation we got was bogus. We found out the vehicle was over priced. Price quote was not blue book over priced by about 7,000 dollars. I'll know the next time who to avo More

by DARKNESS1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Louis Uncle Fester Gener
Sep 13, 2012 -

AutoNation Dodge Ram Colorado Springs responded

Thank you for taking the time to provide feedback regarding your experience at Colorado Springs Dodge. Since your review has posted we have made significant changes to our business/staff. We are asking if you will give us the opportunity to make this up to you for service needs or when you are in the market for a new car. Please contact me directly and I can assure you that we will provide a positive experience. Joel Garbe Internet Director 719-475-8550

November 08, 2011

Working with Chris was great. I didn't spend all day in Working with Chris was great. I didn't spend all day in the dealership. I would have loved a detailing to my car--instead it was just rinsed off. More

by bonmaestas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manaois
November 05, 2011

I had great customer service from Jason Martin as I was purchasing a used vehicle. Upon driving home from the dealership with the car, I notice what looked like a "defrost line" underneath the windshield More

by dkcerne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim J. (General Manager)
Nov 14, 2011 -

AutoNation Dodge Ram Colorado Springs responded

Here at Colorado Springs Dodge, we participate in programs like DealerRater Certified Dealer Program, to enhance the communications to/from customers. There are times when our attempts to resolve a complaint may not result in a satisfactory review. We _are_ committed to providing high quality customer service, however based on your DealerRater review, you did not share that experience. Our senior management personally addressed the issues described in this review. In this case, the customer selected and drove the selected vehicle. Negotiated a price, with the vehicle explicitly sold in the condition observed. Upon arriving at home, customer noticed that below the wipers there was a crack along the base of the windshield. The following Monday, customer contacted me to see if we would do the "right thing". In our view, we knew nothing of the crack before the sale, negotiated a price equipped and in the condition received at delivery. Expecting the dealer to just "absorb" the cost seems a bit incredulous. We offered to credit the customer with 1/3 the cost of a new windshield as a goodwill gesture. Customer became argumentative and simply would not accept anything except her way (and frankly did not want to "listen" to anything that was not what she wanted to hear). Regretfully, we realize that although we strive for 100% customer satisfaction, there are instances when that goal may not be possible.

November 01, 2011

The reason I would come back to this dealership is they dont try to put you into a vechile that you cant afford. They also do everything they can to make the perfect deal so you walk out of there with a gr More

by stacy5jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garth Nordsirom
October 27, 2011

Rocky and Joel were a pleasure to work with when my wife and I were searching for a new 2011 1500 Quad Cab. I had a price range I wanted to stay in and Rocky made a deal we couldn't beat. He even gave us a More

by lrntolive_co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky R.
October 26, 2011

Rude and high pressure..Did not details about the truck I bought and if they did they did not share it.. Worst salemen in town. More

by Ken Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Joe M. and Scott B.
Sep 13, 2012 -

AutoNation Dodge Ram Colorado Springs responded

Thank you for taking the time to provide feedback regarding your experience at Colorado Springs Dodge. Since your review has posted we have made significant changes to our business/staff. We are asking if you will give us the opportunity to make this up to you for service needs or when you are in the market for a new car. Please contact me directly and I can assure you that we will provide a positive experience. Joel Garbe Internet Director 719-475-8550 jgarbe4@gmail.com

October 26, 2011

Hi. My name is LB Lee. I just bought 2 cars from Colorado Springs Dodge tonight. Honestly this is the first time I have ever filled out a survey, and about the 12th time I have bought a new or almost new car More

by lb.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Garbe - Sales Associate, Marc Cabellos - Floor Manager, Steve Cain - Finance Manager, Joel Garbe
October 24, 2011

Great service and very fast. No haggle deal on a new Dodge Ram 1500 Laramie package. Robert was very knowledgeable and took the extra time to really take care of us. More

by dochammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert M.
October 15, 2011

I drove all the way down from Pueblo with a Capital One offer for a loan to buy a car, when I arrived Ben greated me as we pulled in i stated to him that my father was handicap and that i was going to driv More

by Sparkplug1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben OHman
October 09, 2011

Fair price and fast processing. The vehicle was clean and in great shape. I would recommend this dealership to my friends. Thanks for the great service. More

by sryan423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Garbe, Joel Garbe
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