AutoNation Dodge Ram Colorado Springs

I went in for "free" oil change. That went fine but I needed to replace air and cabin filters so I gave to go ahead. I was charged $200 + for these filters. I checked later at sev That went fine but I needed to replace air and cabin filters so I gave to go ahead. I was charged $200 + for these filters. I checked later at several auto parts stores only to find that the same set of filters would have cost me around $50. I also had a tire rotation and balance done. All that happened was they rotated my tires. When I got home, my front pressures was 15 pounds to high and my back pressure was 15 pounds too low. Why? Because on a 2500 Ram the rear tires must be inflated to 80 and the front to 65. They never checked the pressures! So I did this myself. I also cleaned up a large spill of oil they never cleaned from the drain area and dripped in my garage overnight. I was very disappointed and will take my truck to another service company from now on. More

No one will return your call, from the service adviser to the service manager. When i signed up for their online gimmick , it ask if I'm a robot. what I didn't know is that I would be forced to deal with to the service manager. When i signed up for their online gimmick , it ask if I'm a robot. what I didn't know is that I would be forced to deal with a robot on their end . Can not get a single person to respond to messages left or a call back. A week later and still no call from Mia Larranga or the service manager, Sent truck in for check engine light, $8400 later after approving all repairs, the check engine light is back on before it made it home. More

Sales Dept: EXCELLENT. 5 STARS FOR THEM. I had two sales professionals and they were both courteous and knowledgeable. It shows they have a passion for the vehicles and 5 STARS FOR THEM. I had two sales professionals and they were both courteous and knowledgeable. It shows they have a passion for the vehicles and weren't pushy or rude. They even took extra time to answer my questions via phone. See Joshua Nelson. OUTSTANDING. Managerial Dept: Needs work. Initial discussions didn't even yield negotiation. They finally came around to meet me for the purchase. Truck came with a scratch on the tailgate. They failed to get it buffed out. More

Very pleased with service department. I was kept aware of the repair progress of my vehicle throughout the process. I was kept aware of the repair progress of my vehicle throughout the process. More

The process was very easy from the notifications of email to the excellent customer service! to the excellent customer service! More

I have bought two vehicles here and have my vehicles serviced here. I’ve never had any issues and highly recommended them. My personal experience has been nothing but good. serviced here. I’ve never had any issues and highly recommended them. My personal experience has been nothing but good. More

Best dealership, Caesar was the best he kept me informed. Had my car ready on time. Had my car ready on time. More

Very clean waiting area and friendly staff. Answers all questions and solved all issues. Great Answers all questions and solved all issues. Great More

The sales portion went well except for the length from picking out vehicle to drive away. But since, it’s been a challenge from getting a second fob to dealing with service. picking out vehicle to drive away. But since, it’s been a challenge from getting a second fob to dealing with service. More

We were very pleased with the service and purchase of our new Ram Rebel. Everyone was helpful, curious, professional and made the experience. Also, I have had so much follow up that has never been receive new Ram Rebel. Everyone was helpful, curious, professional and made the experience. Also, I have had so much follow up that has never been received on past vehicle purchases. VERY NICE! 😀 More