AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall, this was the best car buying experience I've had Overall, this was the best car buying experience I've had in a long long time, and it was due to Lauren Disburg and Marc Ceballos working as a tea Overall, this was the best car buying experience I've had in a long long time, and it was due to Lauren Disburg and Marc Ceballos working as a team and making me feel like an adult and that my business mattered to them. If it wasn't for the professionalism and great salesmanship of the second salesperson I ran into, I would have walked away from this dealership 3 minutes after I got out of my car. While I understand that salespeople work on commission at car dealers, that's no reason to bombard someone with, "Can I help you... What can I show you... Are you here for a test drive..." as soon as they step out of their car. That's the only bad thing I can say about this dealership, and I realize that it's more of a personal preference than anything else. I was on my way out and spotted the Dodge Journey, a car that I had never seen before. Lauren Disburg was walking away, saw that I was looking at the Journey and gave me a wave and kept walking. That's the kind of salesperson I can appreciate (She didn't seem desperate to make a sale... again, personal preference). I waved her down and asked her a few questions about the Journey. She was able to answer most of them thoroughly and completely, and the ones she didn't have an answer to, she looked up the answer to make sure she was giving me the correct information. After meeting and talking to Lauren, I had the pleasure of meeting Marc, the sales manager. He was open and honest with me about the price of the Journey I was looking at and even pulled out the invoice book with the costs and the dealer markup. That was very refreshing to have a car dealer show me what they would make off of my sale. I really felt like he wasn't trying to cheat me out of my money, which is something I've felt in the past at different dealerships. Thank you Colorado Springs Dodge for the great experience. I'll recommend you to anyone that mentions they're looking for a new car. Nate Taylor More
We had a great car-buying experience with Scott at Colorado Springs Dodge. Scott was personable, knowledgeable and most important, paid attention to our new car "wish list", never trying to force some Colorado Springs Dodge. Scott was personable, knowledgeable and most important, paid attention to our new car "wish list", never trying to force something different on us. He found us the car we wanted, explained the discounts we were eligible for, and even ferreted out the discount for retired military personnel, which we didn't realize was available! In addition, our purchase experience on Feb 11, 2012 was gratifying because we have been customers at this dealership for 20+ years! We've owned many Dodge vehicles, taken them all to the service department at this dealership for routine maintenance and repairs, and have always been pleased with the work and customer service. Rusty, in the Service Department, is our go-to guy; he, too, is knowledgeable, friendly, and goes the extra mile whenever our vehicle is in for a maintenance/service visit. It's easy to be loyal customers with guys like Scott and Rusty in our corner! More
Exemplifies the art of the sale, Very friendly while they pick your pockets and smile while they rush you though the process of robbing you blind. Promises are one thing, paperwork is another, incentives wer pick your pockets and smile while they rush you though the process of robbing you blind. Promises are one thing, paperwork is another, incentives were not recieved on time, the discount on the service plan forgotten at best or denied altogether once you've realized your mistake. The finance guy will cut you a deal on service plans that do nearly nothing and can't be cancelled. Major additude problems with the finance department makes me want to DODGE the Dodge company in the future, Normally a family reunion would also reunite most of the Dodge lineup outside in the driveway, gonna have to show up in a Toyota next time if this is what qualifies for customer service, I should at least give another company the chance to treat me like a commission. More
I had a very good experience buying a vehicle from the dealership. Joe was very helpful, personable, and accomodating considering there was a blizzard outside and he took me on a tour of the the entire 4 dealership. Joe was very helpful, personable, and accomodating considering there was a blizzard outside and he took me on a tour of the the entire 4x4 inventory. More
Rocky was great to work with and it was one of the easiest deals on an vehicle I have ever had . He got right back with me on everything and it was a easy no haggle deal Great Price and Great Customer easiest deals on an vehicle I have ever had . He got right back with me on everything and it was a easy no haggle deal Great Price and Great Customer service. I had to drive three hours to get there but it was well worth it . And not to leave out Garth the finance guy who made the paperwork part of the deal Great. I would highly suggest this dealership and will be doing business with them again. Thanks Brett and Christina Foley More
Buying experience was mediocre at best. Our salesman Caleb James was very friendly and seemed concerned with our vehicle needs. The floor manager is very arrogant and cocky. He treated me as if I couldn Caleb James was very friendly and seemed concerned with our vehicle needs. The floor manager is very arrogant and cocky. He treated me as if I couldn't afford the truck I picked out. Finance department seemed as if they were trying to rush me into signing everything before I had a chance to read it. Also, the markup on GAP insurance was off the charts. Adding GAP to my loan raised my payments by $32 a month for 75 months. That's a total of $2,400.00. After I read the paperwork, the charge for the GAP was only $800.00. Make sure you look at the prices of all the extras they offer you after your vehicle price negotiations are over. That's where they really stick it to you. More
Brenda provided for an excellent truck buying experience. She answered all our questions and very nice. As with any car buying the waiting for management and finance is not pleasant. She answered all our questions and very nice. As with any car buying the waiting for management and finance is not pleasant. More
Joe was awesome to work with. He was very honest and very helpful through the entire purchasing process. I believe all car salesmen should be as great as Joe. He was very, very friendly and really too very helpful through the entire purchasing process. I believe all car salesmen should be as great as Joe. He was very, very friendly and really took his time with the sale. He didn't try to rush the process. Joe has amazing integrity!! Thanks Joe!! More
Chris listened to my truck requirements and aggressively worked to beat the competitor's deal (Ford and CarMax ). The vehicle they found for me exceeded my expectations and final sales price was better tha worked to beat the competitor's deal (Ford and CarMax ). The vehicle they found for me exceeded my expectations and final sales price was better than I thought possible. They surpassed my car buying experiences by driving to Denver for same-day delivery! I was genuinely impressed. More
Scott was the sales person, or so it seems. I keep getting theses letters about his report card. Never got one so I'll call coorporate and ask where it is. If they have negatives that is what he is ge getting theses letters about his report card. Never got one so I'll call coorporate and ask where it is. If they have negatives that is what he is getting. Came in to by a 2012 outdoorsman and ended up with a 2011 1500. Still a nice truck but it has to come back because of a jolt it gives after I come to a stop. Kind of an after affect. Scott sent me into finance. When I came out, he was at his desk with another customer, totally ignored me. I had to ask someone else for my keys. He had thrown my license plates in the back of the truck. Have never had a follow up from him or anyone else. The truck was empty on gas. Whoever detailed it looks like they washed the inside of the windshield with a dirty rag. I have bought three vehicles from you now. The first a used 1500 which was good. The second a Laramie which the ram boxes leaked so bad I couldn't use them and went round and round with your store so I bought a Tundra. I took a big hit but the truck would have rusted out anyway. I got my first oil change. Was in and out in a snap. Hats off to the mechanic. It is a shame that there is no customer service or relations at your store. Why do you even have that commercial with DEALIN DOUG? He makes it sound like you folks are so sincere when your just there to make a sale and so long to the buyer. More