AutoNation Dodge Ram Colorado Springs

I went to the dealership intending to buy a new car. I was very pleased with Caleb and his professionlism. I will make sure thaat when I have the opportunity to speak with friends and famikly about a car was very pleased with Caleb and his professionlism. I will make sure thaat when I have the opportunity to speak with friends and famikly about a car purchase that they go to this dealership exclusively. Well done.. Thank you Debbie K. More

We went in knowing exactly what we wanted and the price we were willing to pay. We chose this dealership because they list their actual prices online and on the vehicle so the haggling is minimal at best. we were willing to pay. We chose this dealership because they list their actual prices online and on the vehicle so the haggling is minimal at best. Robert respected our choices and didn't push us into something we didn't want or need. He educated us about our purchase and exceeded our expectations. His manager however almost lost the entire deal for Robert by trying to push us to a more expensive vehicle, and was not very friendly towards us when we said "no thank you", hence the "OK" for the overall experience portion. I know the way dealers work...you have to talk to the manager at least once, but this guy was the exact opposite of Robert. Had we gotten him instead of Robert, our purchase would have been made at a different dealer. Rob is a gem who truly listens to his customers, understands and respects their needs and wants, and goes above and beyond to make it happen. I would seek him out for future purchases. More

Very knowledgeable people with great customer service I got what I needed and that was to save money and caleb hooked me up and if I was stuck waitiing he constantly checked In letting me know the staus of got what I needed and that was to save money and caleb hooked me up and if I was stuck waitiing he constantly checked In letting me know the staus of things More

Overall experience was great. Test drove a used chevy came home with a dodge. Was impressed with everyone that help in the sale. Thanks Jeff Jameson came home with a dodge. Was impressed with everyone that help in the sale. Thanks Jeff Jameson More

I initially had financing with a financial institute the dealer found for me. I thought I could find a better rate and I did by halving the initial APR of 5%. It took a little more effort to secure the fi dealer found for me. I thought I could find a better rate and I did by halving the initial APR of 5%. It took a little more effort to secure the financing on my own but it was worth effort. I believe the dealership did their best to find the right finance situation but my advice would be secure your own financing prior to shopping and ultimately a purchase. If you have a long standing relationship with a bank, you should go to them first. More

I like the Dodge RAM, otherwise I might have gone elsewhere. Jason tried hard but needs to develop his customer relation skills. He sent me emails that were obviously pre-written and that did not a elsewhere. Jason tried hard but needs to develop his customer relation skills. He sent me emails that were obviously pre-written and that did not apply to our latest communication. I don't like playing games and the dealership started out offering us 3.4% financing but when I then went to a local credit union and USAA and confirmed an interest rate of 2.25%, the dealership then offered me 1.99% financing which I accepted. We completed the financial paperwork on a Friday and delivery was pre-agreed to be the following Monday evening. However, I found out that Jason was off on Monday when I called to confirm the time I would arrive. Another individual guaranteed it would be ready and said he would call back to confirm once he confirmed the status of the vehicle. He never called. I called at the end of my work day and spoke to "Johnnie," who I had met previously and understood was Jason's supervisor. He did call me back to confirm the vehicle would be ready at the agreed upon time of 6:30-7:00 pm. I arrived at the dealership at approximately 6:45 pm and was advised that the truck would be ready in about 15 minutes as the final prep work was being completed. Approximately 45 minutes later, Joel approached me to say he had the vehicle ready, however, he had to scramble to locate the second set of keys, owner's package, and temporary registration sticker before he could complete the vehicle orientation. During the orientation, Joel noted that the vehicle was almost empty and said he thought it would have been filled already but would take care of that before I left. After purchasing a vehicle that listed at over $45,000, instead of filling the truck, Joel proceeded to have me drive across the street to a Shell station where he put in $20 worth of regular gasoline. That seemed to be another indicator of the type of customer relations the dealership displayed throughout the transaction. I felt like they wanted me to feel they were doing me a favor instead of conveying their desire to develop a lasting personal relationship built on quality care. More