AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I like the Dodge RAM, otherwise I might have gone elsewhere. Jason tried hard but needs to develop his customer relation skills. He sent me emails that were obviously pre-written and that did not a elsewhere. Jason tried hard but needs to develop his customer relation skills. He sent me emails that were obviously pre-written and that did not apply to our latest communication. I don't like playing games and the dealership started out offering us 3.4% financing but when I then went to a local credit union and USAA and confirmed an interest rate of 2.25%, the dealership then offered me 1.99% financing which I accepted. We completed the financial paperwork on a Friday and delivery was pre-agreed to be the following Monday evening. However, I found out that Jason was off on Monday when I called to confirm the time I would arrive. Another individual guaranteed it would be ready and said he would call back to confirm once he confirmed the status of the vehicle. He never called. I called at the end of my work day and spoke to "Johnnie," who I had met previously and understood was Jason's supervisor. He did call me back to confirm the vehicle would be ready at the agreed upon time of 6:30-7:00 pm. I arrived at the dealership at approximately 6:45 pm and was advised that the truck would be ready in about 15 minutes as the final prep work was being completed. Approximately 45 minutes later, Joel approached me to say he had the vehicle ready, however, he had to scramble to locate the second set of keys, owner's package, and temporary registration sticker before he could complete the vehicle orientation. During the orientation, Joel noted that the vehicle was almost empty and said he thought it would have been filled already but would take care of that before I left. After purchasing a vehicle that listed at over $45,000, instead of filling the truck, Joel proceeded to have me drive across the street to a Shell station where he put in $20 worth of regular gasoline. That seemed to be another indicator of the type of customer relations the dealership displayed throughout the transaction. I felt like they wanted me to feel they were doing me a favor instead of conveying their desire to develop a lasting personal relationship built on quality care. More
Jeff was just fantastic! We went in just to look, and we were able to walk out with a Brand new Dodge Avenger. He got us the deal we needed and didn't even blink when it was time to try and go to bat for us were able to walk out with a Brand new Dodge Avenger. He got us the deal we needed and didn't even blink when it was time to try and go to bat for us! I would recommend him to anyone! More
I just can not imagine a dealership anywhere as dishonest as COLORADO SPRINGS DODGE RIGHT FROM THE SALES CLOSER THROUGH FINANCE TO TO SALES MANAGER ALBERT IT WAS THE WORST EXPERIENCE I HAVE EVER LIVED TO WIT as COLORADO SPRINGS DODGE RIGHT FROM THE SALES CLOSER THROUGH FINANCE TO TO SALES MANAGER ALBERT IT WAS THE WORST EXPERIENCE I HAVE EVER LIVED TO WITNESS. THE BETTER BUSINESS BUREAU RATING SHOWS THAT THE INDIVIDUALS THAT HAVE BEEN BURNED BY THESE CROOKS MUST BE IN THE THOUSANDS. THEIR SALES PRACTICE TECHNIQUES MUST HAVE BEEN TAUGHT BY VULCHERS.........................................................BUYER BEWARE TRULEY APPLIES HERE... More
Caleb was excellent to work with! He responded to me very quickly. He was very helpful and willing. For only being 17 i was actually taken seriously. And not to mention all the paperwork had to be taken care quickly. He was very helpful and willing. For only being 17 i was actually taken seriously. And not to mention all the paperwork had to be taken care of between Gillette and Springs. Anyways I love my new car! And it was a pleasure. More
Matthew Friend was wonderful. He answered all of our questions expertly. He was extremely friendly and intuitive. He showed us all the vehicles we were interested in test driving and reviewing. He did n questions expertly. He was extremely friendly and intuitive. He showed us all the vehicles we were interested in test driving and reviewing. He did not put any pressure on us, which does get very frustrating and infuriating. He made it feel like you were dealing with a friend and not someone just trying to earn a living. If I return to Colorado Springs Dodge, I will only deal with Matthew Friend. Thank you. More
Jason Martin was pleasant, informative, helpful and professional. Non-pressuring, and wanting to provide the best service and pleasant sales experience for my wife and I in the purchase of the car. Wa professional. Non-pressuring, and wanting to provide the best service and pleasant sales experience for my wife and I in the purchase of the car. Was non-intrusive and allowed us to converse openly, offered his perspective while allowing our views to be expressed without judgement or contradiction. The dealership was well maintained, clean and cheery. The staff were warm and helpful and glad to see us. Jason Martin was professional, conversational, ready to help and provided us with documents and info about the car and the dealership's services. He made us feel comfortyable and confident in our purchase. More
I would like to start off by saying Jeff made my experience at the dealership a comfortable one ,he was professional and displayed a great level of trustworthiness ,my time with Jeff relieved a lot experience at the dealership a comfortable one ,he was professional and displayed a great level of trustworthiness ,my time with Jeff relieved a lot of buying a car pressure ,his ethic values showed in not only representing the dealership but his personal and my personal concerns about buying the right car ,his knowledge of the dealership and the different types of cars sold was very high not only was he helpful about the cars and trucks the Dodge dealership sold but he also displayed a great knowledge of the automobile buying experience ,i felt very secure with working with him form the moment he extended his hand as he greeted me til me walking out of fianance ,great job Jeff thanks for all your work and help towards me buying the right car for me !!!! More
I have been in the dealership a few times just looking around. Jeff never pressured me into buying and was always helpful. This last time we were in there we finally narrowed our choice down and they offe around. Jeff never pressured me into buying and was always helpful. This last time we were in there we finally narrowed our choice down and they offered us a great deal we couldn't turn down. I would highly recommend Jeff Cobb. More
Matthew Ramirez is an excellent employee. I wasn't considering a Challenger until he "sold" it to me. I believed Dodge to be an inferior model until he gave me some info. He was patient and caring. considering a Challenger until he "sold" it to me. I believed Dodge to be an inferior model until he gave me some info. He was patient and caring. Robert Barrera was also very helpful and gave us a lot of good information in order to consider buying the vehicle. There was very slight pressure to buy and it was a comfortable experience. The supervisor. I believe Lonagon or something like that was also helpful. Garth in financing was sharp and helpful. I will consider these employees again when I purchase or in making a recommendation. More