AutoNation Dodge Ram Colorado Springs

Salesman was great finance guy made me mad but the salesman I knew what I wanted and the salesman did not try to upscale me but listened to my wants .Mike Lamb was fantastic We bought the first truck we drove I knew what I wanted and the salesman did not try to upscale me but listened to my wants .Mike Lamb was fantastic We bought the first truck we drove More

Excellent Service, Excellent People!!! Mike Lamb and Christian Turney did the absolute best with getting me into a new vehicle! They treated me and my needs with respect and went out of th Mike Lamb and Christian Turney did the absolute best with getting me into a new vehicle! They treated me and my needs with respect and went out of their way to make sure I was taken care of! If you want a new vehicle Colorado Springs Dodge is the way to go, I will definitely recommend them to everyone I know! More

Sales - 4 stars; Finance - 0 stars; Service - 0 stars Bought a used MB S550 in March of this year from Kevin, who was good; dealt with Garth in Finance who lied about EVERYTHING (extended warranty, financ Bought a used MB S550 in March of this year from Kevin, who was good; dealt with Garth in Finance who lied about EVERYTHING (extended warranty, finance rate); took the car to the Service department in July for 50K mile lube/oil/filter which is part of a purchased service maintenance program, called ahead and told Aaron that I was coming (from Denver) on Tuesday morning for the lube/oil/filter service for my car and specified the make/model. When I arrived, they didn't have the oil filter for the car but assured me (at 9am) it would be delivered by 3pm. I told them I didn't want to wait that long, but would be back on Friday morning to have the work completed. I fortunately called Friday morning before driving down to Colorado Springs for the service work, because the service rep I talked with at 8am said he didn't know if the filter was in, but he would check and call me back; he didn't. At 9am I called again and spoke with a young woman in the service department who checked on the status of the oil filter and told me that it would be delivered at noon today. I told her that it was supposed to be in on Tuesday afternoon at 3pm and she only apologized, saying that their parts supplier didn't have one in stock and it wouldn't be delivered until noon today (Friday). I informed her that I had been told Tuesday it would be delivered by 3pm Tuesday, but she offered no explanation for the discrepancy. I told her to call me when the filter was actually in their hands and I'd reschedule the maintenance then. We'll see if I actually get that call back . . . More

Very professional. Everyone was very helpful and knowledgeable. Very polite staff that made the whole experience very smooth. I enjoyed being able to meet everyone invol Everyone was very helpful and knowledgeable. Very polite staff that made the whole experience very smooth. I enjoyed being able to meet everyone involved with the car buying process. More

Dropped the ball My experience with Colorado Springs Dodge was what can be expected when buying a car. Butt, Once the papers are signed, the customer service declines. My experience with Colorado Springs Dodge was what can be expected when buying a car. Butt, Once the papers are signed, the customer service declines. I have bought new cars in the past and they always clean them up real nice, make sure there isn't dust on it from sitting on the lot. Every new car I have ever purchased, even used cars that I have purchased, came with a full tank. My new car from Colorado Springs Dodge came with 1/8 tank of gas, a back window that was so dirty, it looked tinted, the door jams where dirty. I bought the car and left it with them to get the windows tinted, and was picking it up the next evening. They never got around to tinting the windows. (or cleaning it apparently) Said I'll have to drop it off to them for a day and they will do it then. Umm, thats what I just did and they didn't get it done. Makes it a real pain in the xxx to drop it off, get picked up, be without a car, and then get a ride back there. They really dropped the ball on the delivery of my new car. Update After writting this review I was contacted by the sales manager, Albert. He expressed his concerns and insisted he would make things right. I dropped my car off this morning and they got my window tint done and even brought the car back to my house topped off with fuel. Thanks to Albert for picking up the ball and making this right. More

Great experience Craig the sales person didn't amazing job helping me out! His manager Christian was extremely understanding and took care of my needs ! They asked m Craig the sales person didn't amazing job helping me out! His manager Christian was extremely understanding and took care of my needs ! They asked me what I needed I told them ,they met my request and we made the deal quick and sweet! More

Excellent Service Our experience with the representatives of Colorado Springs Dodge was refreshing. From the moment we pulled into the parking lot, through the negotia Our experience with the representatives of Colorado Springs Dodge was refreshing. From the moment we pulled into the parking lot, through the negotiation process up to and including the signing of our paperwork we were treated fairly and above par. More

Good experience with Colorado Springs Dodge I'd been visiting various Dodge/RAM dealerships in and around the Denver area, and taking test drives for a couple of weeks when I decided to branch I'd been visiting various Dodge/RAM dealerships in and around the Denver area, and taking test drives for a couple of weeks when I decided to branch out geographically and check out CO Springs. I'm glad I made the long drive to CO Springs. The salesman that helped me through this was professional, knowledgeable and pleasantly laid back. Laid back but there for me when I needed him. Kudos to the finance for giving me what I wanted, which was a truck and not a bunch of other frilly extras and no pushiness. These guys were great. Obviously my favorite part of the experience was they helped me find a quality pre-owned 2013 RAM 1500 at a price that fit my budget. With the price of trucks these days my budget was telling me I may need to buy a car instead of a truck which did not set well with me. All in all my experience with this dealership was very good and I plan to make the drive again down South when it's time for another newer truck. That won't be for a while, I'm good for now. Thanks guys. More

Very pleasant and efficient.. I explained my daughter had to go to work and they accommodated us. They worked hard to get us out quickly. This is the first time I have gotten out I explained my daughter had to go to work and they accommodated us. They worked hard to get us out quickly. This is the first time I have gotten out in a timely matter without spending all day. The sales person was courteous and seemed to genuinely care about what our needs were. He wasn't pushy which I really appreciated. I would recommend Michael Lamb to anyone and plan on using him again when my daughter is ready for a car. More