AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Would not help I went in to have the sales department add a sales code to my truck computer, but the tech said what I wanted to do was impossible and wouldn't even t I went in to have the sales department add a sales code to my truck computer, but the tech said what I wanted to do was impossible and wouldn't even try. All I needed was a code added and then to reset the computer, even if it hadn't worked, nothing would have been harmed. He assured me that he was not trying to push me away and was not very friendly. I got another dealership to do the work I need and it did work, so the technicians at this dealership do not know their vehicles as well as they think they do. More
Spectacular Customer Service My salesperson, Amanda, was a pleasure to work with. She was kind and genuine throughout the process. Amanda and Caleb, the manager, were extremely he My salesperson, Amanda, was a pleasure to work with. She was kind and genuine throughout the process. Amanda and Caleb, the manager, were extremely helpful and understanding regarding my needs for a new vehicle. They both worked very hard to help me buy a car that fits my budget and that I am ecstatic to drive on a daily basis. I would recommend Colorado Springs Dodge and its staff to all of my friends and family! More
Very helpful Salesman and manager were very helpful in the search of finding my new car. They went above and beyond to make my car buying experience the best I eve Salesman and manager were very helpful in the search of finding my new car. They went above and beyond to make my car buying experience the best I ever had. More
Smoke and Mirrors Brian (sales) was awesome! He knew every detail about all the trucks and features. Have since contracted him and always receive great service. Will Brian (sales) was awesome! He knew every detail about all the trucks and features. Have since contracted him and always receive great service. Will definitely do business with him no matter where he works. We decided on a 2014 Dodge Ram 2500 Laramie. Garth Wilson (finance) lied about EVERYTHING (extended warranty, MVP recovery, oil changes). In order to get us to sign up for his warranty, he "threw in" oil changes for 3 years and this MVP recovery GPS tracking system. By this time we had been at the dealer all day and exhausted from all the back & forth. An error on our part, we didn't pay close enough attention to the numbers at signing. The next day, looking over the paperwork, I noticed Garth charged us for the extended warranty, oil changes, MVP system. We arranged to meet with him at 1p so we took off work on a Monday to meet . He was over 1 1/2 hours late... which according to his coworkers isn't a surprise and he does this all the time. Nothing was resolved. He said he couldn't refund us the $1500 for the MVP system was already ordered and they couldn't stop that process. BTW, the MVP system is a monthly charge and comes with only a one year subscription. BTW, the so-called oil change deal is 5 changes in 3 years which they charged us $850 ($170 each) for. We called their service department at the time while waiting for Garth and oil changes were under $130. We have since used the service center and have had no issues. They even installed my running boards and resolved a recall item while we waited for Garth to show up. PLEASE be cautious when dealing with this dealership especially in the finance department. *UPDATE* To be clear, our interaction with the salesman (Brian – who was awesome!), his knowledge of vehicle, making the deal, etc. was a good experience. However our initial issues were with finance and we have worked with Scott and rectified this situation. More
Mike Lamb was awesome along with the entire staff. I would recommend this dealership to all my friends. The staff worked extra hard getting me and my family everything we wanted. ( Mike Lamb) was my sa I would recommend this dealership to all my friends. The staff worked extra hard getting me and my family everything we wanted. ( Mike Lamb) was my salesman and he did a penominal job keeping me updated and his knowledge of the vehicle as well as the process of buying goes unmatched. More
New truck I came to this dealership to lease a truck. I enjoyed the experience, largely due to the sales associate Mike Lamb. He was good at his job. The dealer I came to this dealership to lease a truck. I enjoyed the experience, largely due to the sales associate Mike Lamb. He was good at his job. The dealership was clean, efficient, and I did not feel pressured. More
Excellent service and dedication to customer care!! I just purchased a new truck from Colorado Springs Dodge and had an amazing experience! All facets of the purchase were first rate especially dealing I just purchased a new truck from Colorado Springs Dodge and had an amazing experience! All facets of the purchase were first rate especially dealing with Mike Lamb and the rest of the sales team. I will not hesitate to purchase from this dealership again and will be recommending them to anyone that asks! More
Above and beyond The service provided by the folks at Colorado Springs Dodge was much more than I expected going into the vehicle shopping process. Mike Lamb in partic The service provided by the folks at Colorado Springs Dodge was much more than I expected going into the vehicle shopping process. Mike Lamb in particular went above and beyond, delivering my vehicle to me, and doing everything else possible in order to make the process smooth and stress free. Thanks again, Mike. More
Hummm Went in to buy a Durango and was shown a 2013 which I liked. I inspected and found there was no owners manual for the vehicle and asked the salesman a Went in to buy a Durango and was shown a 2013 which I liked. I inspected and found there was no owners manual for the vehicle and asked the salesman about it at that time, he said he would check on it. After going inside I asked 2 more times about the manual and was told he would "check on it". I came back the next day and again asked about the manual and was told "I will check on it". I PAID CASH for the car and went out to take possession. Again I asked about the manual AND THEN I was told I would have to pay for one. We went inside to talk to the parts manager and he also said I would have to buy the manual. Upon asking the price I was told anywhere from $50-$150. I found this to be very deceptive as I would have asked for the manual in the cash sale. After getting home I thought about it and called the dealership, I talked to the GM. He said they would order one for me. We will see! The salesman I worked with showed me a paper with warranties which I thought was real good. When I got to the office I was told the warranty was different than what I was shown and was given an opportunity to buy a warranty for $2995. At first I thought the guy was joking but then realized he was serious. Good price on the car but felt I was stone walled on manual. More
Best car buying ever Your sales associate Mike Lamb was very respectful in his demeanor, yet thorough in his explanations and overall very helpful during the whole process Your sales associate Mike Lamb was very respectful in his demeanor, yet thorough in his explanations and overall very helpful during the whole process. We started with a list of 15 vehicles and visited five different dealerships. The experience in Colorado Springs Dodge was by far the best. Never felt pressured, but felt Mike was always there to help More