AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The sales person, Julian, was very kind and helpful. He wasn’t pushy and he listened to us. He was knowledgeable of the vehicle we test drove. When we decided the vehicle was what we wanted, Julian did He wasn’t pushy and he listened to us. He was knowledgeable of the vehicle we test drove. When we decided the vehicle was what we wanted, Julian did his best to get us the financing we wanted and get things wrapped up quickly. Austin, the finance guy was definitely trying to up sell some packages but he wasn’t overly pushy about it. He also listened to us and did his best to make the paperwork go fast. We were pleased with the overall experience. Pushy sales reps are a huge turnoff but everyone we worked with listened to us and were very respectful. We never felt pushed. Thank you Julian and Austin! More
Very Professional! !! Great service and extremely knowledgeable on the vehicles on their lot. Would definitely recommend !! Great service and extremely knowledgeable on the vehicles on their lot. Would definitely recommend More
Customer service was very good. My vehicle was in for an oil change, recall, and needed a new key fob that was covered by the warranty I purchased. Oil change: The vehicle oil Lif My vehicle was in for an oil change, recall, and needed a new key fob that was covered by the warranty I purchased. Oil change: The vehicle oil Life indicator was not reset and the oil change sticker had not been changed. It made me wonder if the oil had been changed, I checked and it had been. Recall: was good. Key Fob: The key fob cost me nothing, it was covered by the warranty, but it cost almost $60 for the key that goes in the fob. Since when does a key not come with the key fob??? Not sure if I would recommended this dealership. More
Called a couple numbers to service department make an oil changee appointment. After 5 tries, just started pressing numbers over and over and finally got someone in the parts department who passed on my requ changee appointment. After 5 tries, just started pressing numbers over and over and finally got someone in the parts department who passed on my request to the service department; I did not hear back from them. Ended up stopping in to use the QuickService drive up service and was told they no longer offered that service and I need to make an appointment. Finally got an oil change and one recall done. Seems the Autonation take over cause many employees to quit. On top of that, the Chrysler website doesn't list the Austin Bluffs Autonation (old Dealing Doug's) or Perkins Dodge dealers so you can't make an appointment online. Not to mention continued emails from Ram to get a 3l diesel fuel related recall done, but the dealer hasn't had the parts for a year and don't expect parts until the end of 2023. Servicing was okay, but terrible experience trying to make an appointment. More
Worse place to go to have your car repaired. There is no communication, I spent a week or two calling to check on status and leaving messages. They did the repairs without consent. And when I fi There is no communication, I spent a week or two calling to check on status and leaving messages. They did the repairs without consent. And when I finally got someone on the phone she couldn’t get a hold of my assigned service tech. I asked to speak to a supervisor and all of a sudden she appears after 2 weeks of reaching out to her. Stay away from this place. Drive the miles and go somewhere else. Plus I had warranty and they don’t check, they just give you the estimate without checking. $4500 on repairs! More